Collections Analyst at HP Law

Tlaquepaque, jalisco, Mexico -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Negotiation, Conflict Resolution, Accounting, Problem Solving, Computer Skills, Prioritization, Risk Mitigation, Order Management, Dispute Management, Collection Processes, Financial Concepts, Influence

Industry

IT Services and IT Consulting

Description

Collections Analyst Description - Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations. Responsibilities: Analyzes and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment. Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer. Recognizes trends for non- payment and resolves issues by engaging internal partners. Initiates the dispute resolution process with internal HP partners and follows issue and ensures resolution for HP and customer. Analyzes at-risk customers and recommends account strategies to prevent delinquencies. Education and Experience Required: First level university degree with a focus in business or economics recommended or equivalent experience. Typically, 2-4 years of experience in collection, accounts payable, or logistics. Knowledge and Skills: Intermediate written and verbal communication, negotiation, and conflict resolution skills. Intermediate accounting knowledge. Intermediate problem-solving skills. Basic computer skills. Intermediate prioritization skills. Basic understanding of risk mitigation tools. Intermediate understanding of HP's order management process. Intermediate understanding of HP's dispute management process. Intermediate understanding of collection processes and financial concepts. Intermediate influence skills. Job - Finance Schedule - Full time Shift - No shift premium (Mexico) Travel - No Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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Responsibilities

The Collections Analyst analyzes customer receivables account delinquency and determines communication methods to facilitate payment. They resolve disputes related to customer payments and engage internal partners to address non-payment trends.