JOB DESCRIPTION:

1+ years of collections and analyst experience preferably in ecommerce, payments or financial services.

• Strong data analysis and investigative skills
• Puts a high value on accuracy and completeness of work including case notes, customer due diligence, processing legal documents, and fraud investigations
• Has the ability to communicate clearly, and effectively with customers, attorneys, and vendors
• Possesses excellent organizational and time management skills – must possess ability to prioritize and balance multiple tasks simultaneously while meeting agreed upon deadlines
• A proven ability to learn and adapt to new processes and follow standard operating procedures
• Excellent problem-solving skills
• Thrives in a fast-paced environment
• Independent decision maker with the ability to confidently back up actions
• Ability to verify the accuracy and authenticity of customer-provided information, documents, and identification through reliable sources and appropriate verification processes.
• Maintain accurate and complete case notes, customer due diligence records, and legal investigations.
• Experienced in handling end-to-end payment processing and posting.

Please refer the Job description for details