Collections Late Stage Lead APAC at Ebay Inc Australia

Dublin, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

0.0

Posted On

10 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Vendor Management, Operations, Financial Recovery, Data Analysis, Business Intelligence, Communication, Cultural Awareness, Organizational Skills, Excel, Google Sheets, Tableau, Process Improvement, Compliance, Performance Metrics, Collaboration, Stakeholder Management

Industry

technology;Information and Internet

Description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: The Collections Late Stage team is responsible for managing eBay’s external recovery operations and ensuring strong performance from our Outside Collection Agency (OCA) partners. Based in Dublin, this role is central to driving operational excellence, compliance, and vendor performance across APAC, with support for EMEA. As the Collections Late Stage APAC Lead, you’ll take full ownership of a global vendor portfolio, using data-driven insights to optimize recovery outcomes and strengthen partnerships across time zones. You’ll collaborate closely with cross-functional teams and external partners, contributing to a culture that values precision, accountability, and work-life balance in a hybrid work model. What you will accomplish: Lead and manage a portfolio of OCA vendors across APAC, driving contractual compliance, operational excellence, and measurable performance outcomes. Optimize recovery strategies through data analysis and Business Intelligence tools (Tableau preferred), using metrics to track and improve vendor performance. Foster strong vendor relationships by maintaining clear, consistent, and culturally aware communication across multiple time zones. Ensure all operations align with eBay’s compliance, privacy, and audit standards in a regulated financial environment. Partner with internal stakeholders across regions to refine workflows, standard operating procedures, and reporting frameworks. Use asynchronous collaboration tools to coordinate global projects effectively, ensuring progress continues across time zones. Develop expertise in global vendor management and financial recovery operations while contributing to continuous process improvement. What you will bring: Proven experience in vendor management, operations, or financial recovery—ideally within a complex or regulated industry. Strong analytical skills and proficiency with Excel/Google Sheets and BI tools (Tableau preferred) to interpret performance data and identify improvement opportunities. Exceptional organizational skills and the ability to manage multiple priorities with attention to detail and accuracy. Fluency in English required; proficiency in a European language preferred. Mandarin is a strong plus. Clear written and verbal communication skills, with the ability to build trust and influence both internal teams and external partners. Demonstrated cultural awareness and adaptability when working with international stakeholders across APAC and EMEA. Comfortable working in a hybrid model from our Dublin office, with flexibility for early start times to align with APAC time zones. eBay Benefits https://www.ebaybenefits.com/irl/ Competitive Salary on-target Yearly Bonus Plan 25 days annual leave Educational Assistance Healthcare Plan & Life Assurance Pension Plan Discounted Canteen Free on-site Gym Sabbatical every 5 years…. plus lots more!! If this sounds like the job for you, then apply now! #LI-AV1 #LI-Remote #indeedEMEA Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Lead and manage a portfolio of Outside Collection Agency vendors across APAC, ensuring compliance and operational excellence. Optimize recovery strategies through data analysis and maintain strong vendor relationships.