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Collections Manager at ELECTRONIC MERCHANT SYSTEMS LLC
Cleveland, Ohio, United States -
Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Analytical Skills, Communication Skills, Credit Management, Collections, Negotiation, Problem Solving, Interpersonal Skills, ERP Systems, Collection Software, Regulatory Compliance, Performance Metrics, Cash Flow Management, Team Management, Bad Debt Reduction, Client Relationships

Industry

Financial Services

Description
Job Details Job Location: Corporate Office - Cleveland, OH Salary Range: Undisclosed Job Category: Finance Description Kurv is a dynamic and growing payments processing company dedicated to providing exceptional service to our customers and clients. We are currently seeking a skilled and experienced Collection Manager to oversee our collections team and ensure timely recovery of outstanding accounts receivable. Position Summary: The Collection Manager will be responsible for leading and managing the collections process, minimizing delinquency and bad debt, optimizing cash flow, and maintaining strong client relationships. This role requires excellent leadership, analytical, and communication skills. Key Responsibilities: Supervise, train, and mentor a team of collection specialists. Develop and implement collection strategies to reduce DSO (Days Sales Outstanding) and improve cash flow. Monitor aging reports and prioritize collection efforts accordingly. Establish performance metrics and track KPIs for the collections team. Handle escalated collection issues and negotiate payment plans or settlements as necessary. Ensure compliance with federal and state regulations (e.g., FDCPA, NACHA). Recommend accounts for third-party collections or legal action when necessary. Maintain accurate records of all communications, payments, and status updates. Qualifications: 5+ years of experience in credit and collections, with at least 2 years in a supervisory role. Strong understanding of collection laws, regulations, and best practices. Experience with ERP systems and collection software (e.g., SAP, QuickBooks, Oracle). Excellent interpersonal, negotiation, and problem-solving skills. Proven track record of improving collection performance and reducing bad debt. Qualifications
Responsibilities
The Collection Manager will lead and manage the collections process, focusing on minimizing delinquency and optimizing cash flow. This role includes supervising a team, developing collection strategies, and ensuring compliance with regulations.