Collections Manager at Frank Myers Auto Maxx

Winston-Salem, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

0.0

Posted On

28 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Automotive Collections, Skip Tracing, Delinquent Account Management, Payment Negotiation, Repossessions, Recovery Processes, Collection Software, Customer Relationship Management, Problem Solving, Communication Skills, Accountability, Reporting Systems

Industry

Motor Vehicle Manufacturing

Description

Are you the kind of person who can be firm without being rude, organized without being rigid, and persistent without taking things personally? If so, we may have the opportunity you've been looking for. The finance arm of Frank Myers Auto Maxx, one of countries most awarded independent dealerships, is searching for an experienced Collections Manager to lead our collections efforts and help customers keep the promises they made when they purchased their vehicle. This isn't a "sit behind a desk and make calls all day" position. We're looking for someone who understands that successful collections is really about communication, problem solving, accountability, and customer relationships. The ideal candidate will have experience with: Automotive collections, Buy Here Pay Here, finance company, or consumer lending collections Skip tracing and locating customers and vehicles Managing delinquent accounts and reducing charge-offs Negotiating payment arrangements and following through Repossessions and recovery processes Collection software and reporting systems Coaching customers toward successful outcomes while protecting company assets What we're looking for: Strong communication skills Ability to stay calm under pressure Attention to detail and excellent follow-up habits Professionalism and integrity Self-motivation and accountability Thick skin and a positive attitude What you'll get in return: • Competitive compensation package with room to grow • Established systems and support • Family-owned company with over 100 years of serving the community • Opportunity to make a real difference in customers' lives • Work with award-winning teams that believes culture matters If your idea of collections is simply demanding money, this probably isn't the right fit. If your idea of collections is helping customers succeed while protecting the company and holding people accountable, we'd love to talk. Confidential inquiries are welcome. Do not apply in person or call Frank Myers Auto Maxx. Send your resume and qualifications today.

Responsibilities

Lead collections efforts to help customers fulfill payment promises while protecting company assets. Manage delinquent accounts, negotiate payment arrangements, and oversee the repossession and recovery process.