Department: Fiscal Services
Classification: Financial Svcs Specialist 1
Job Category: Classified Staff
Job Type: Full-time (1.0 FTE, 40 hrs/wk)
Location: Fairfax, VA
Workplace Type: On Site Required
Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 04
Salary: Starting at $60k, commensurate with education and experience
Criminal Background Check: Yes
Financial Background Check: Yes

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent;
• Experience in collections (typically at least 2 years) and supervisory experience (typically at least 2 years) in a customer service environment;
• Experience in accounts receivable;
• Knowledge of collection laws;
• Excellent written and verbal communication abilities;
• Proven organizational abilities to manage multiple tasks simultaneously;
• Demonstrated leadership and management skills, including supervising a team, triaging and assigning tasks, conducting staff hiring, training, development, and overseeing performance evaluations; and
• May need to work during University Holiday leave.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in related field;
• Demonstrated supervisory experience in a financial or accounting organization;
• Experience helping students navigate financial systems to successfully persist in their studies;
• Understanding of the higher education landscape;
• Ability to develop effective collection strategies; and
• Ability to manage difficult conversations with debtors.

MONTHLY CLEARING ACCOUNT RECONCILIATIONS AND OTHER DUTIES

• Assists General Accounting with completing research related to clearing account reconciliation; and
• Meets internal deadlines set for reconciliations. Performs other related departmental duties as needed.