Description:
The Trans Lease Collections Manager is a strategic and tactical leader responsible for overseeing the full lifecycle of receivables management across commercial transportation finance portfolios. This role combines hands-on recovery efforts with executive-level oversight, ensuring optimized portfolio performance, regulatory compliance, and a datainformed approach to collections, legal actions, and agency partnerships. The successful candidate will drive KPIs, lead a high-performing team, and ensure alignment between Lease Representatives, Stakeholders, collections efforts and broader risk and revenue strategies

QUALIFICATIONS AND SKILLS:

• Bachelor’s degree in finance, Business Administration, or related field. Appropriate experience in lieu of degree.
• 10+ years of experience in collections, with at least 2 years in a supervisory role.
• Technology, Tools & Reporting
• Manage and enhance system utilization in Lease Complete, Power BI, Salesforce, and dialer platforms to drive daily decision-making and long-term insight.
• Lead automation efforts including outbound campaign workflows, payment reminders, and predictive collections scoring.
• Build and maintain KPI dashboards capturing collector-level performance, call quality, recovery velocity, and promise-to-pay conversion rates.
• Partner with IT, Operations, and BI teams to ensure data integrity and reporting alignment across platforms.
• Proficiency in collections software (e.g., Lease Complete), CRM systems (e.g., Salesforce), and data analysis tools (e.g., Power BI).
• Strong knowledge of FDCPA, UCC, bankruptcy processes, and relevant state laws.
• Excellent communication, negotiation, and leadership skills.
• Exercises superb judgment and initiative and possesses strong problem-solving skills.
• Comfortable working with ambiguity, excels in a fast-paced environment, and operates with a sense of urgency with the ability to prioritize workflows.
• Proficient with Microsoft Office Suite and Adobe Acrobat.
• Excellent organizational skills and high attention to detail.
• Ability to work harmoniously and effectively both independently and with others as part of a team.

10. OTHER DUTIES

• Please note this job description does not cover or contain all activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
  Requirements: