Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

JOB KNOWLEDGE & SKILLS REQUIREMENTS:

• High level of English (oral & written).
• High communication, persuasion, and reconciliation skills.
• Good team worker, initiative, results & compliance oriented and a self-starter, independent worker.
• Solid computer skills (Microsoft Office, etc.).
• Clear AML, FAIS, FICA, FSP and financial screening.
  Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.

WHO WE ARE AND WHAT WE BELIEVE IN

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Financial Services, we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers’ evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered in Gothenburg, Sweden, and serves Volvo Group customers and dealers in more than 50 markets.

PURPOSE OF THE ROLE

Part of a small Collections / Debtors Control team, you will be required through teamwork to achieve the collection of overdue debt targets. The position will require efficient and professional handling of all overdue accounts and related administration, reporting and/or analysis, be that in Microsoft Office or internal loan management systems, in line with company policies and local legislation.
You will be contacting customers over the phone and by email and will need to liaise with internal teams and external parties/agents/attorneys. You will have regular team discussions about the age analysis and status of our debtors portfolio. You will assist our customers with any queries, whilst focusing on recovering the outstanding debt.
You will need to prioritize and manage your workload, as well as perform routine daily/weekly/monthly tasks, while also being involved in projects. You will be involved with month-end reporting and will have the opportunity to develop your knowledge and skills within other areas and processes of the company, such as: terminations, debit order mandates, recovery and remarketing of assets.
Reporting: This role reports to Head of Collections & Risk.

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

• University degree or equivalent would be advantageous.
• Education in both Finance (Accounting) and Law would be a benefit.
• Typically, 3 to 5 years of debt collection / debtors control experience, preferably in the financial services and/or captive asset based finance industry in a commercial vehicle (trucks / construction equipment) environment