I’m seeking an immediately available (or short notice) Collections Officer to join a rapidly growing collections/finance team. As a Collections Officer , you will be responsible for managing the credit control process and ensuring timely collection of outstanding debts.
This is a vital role in maintaining the financial health of one of Avon’s most well-known brands and for this reason, will require someone with adequate customer service/collections experience.

REQUIREMENTS:

• Proven experience as a Collections Officer/Credit Controller or in a similar role.
• Proven experience working within fast paced environments.
• Proficient in Excel.
• Excellent communication and negotiation skills.
• Ability to build and maintain positive relationships with customers.
• Strong attention to detail and accuracy in record keeping.
• Ability to work independently and meet deadlines.
  If you’re looking for something fast paced, then this role is perfect for you!
  Job Type: Fixed term contract
  Contract length: 9-12 months
  Pay: £27,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking
• Work from home

Work Location: In perso

• Monitor and manage customer accounts to ensure timely payment of invoices.
• Contact customers via phone, email, or mail to follow up on outstanding payments.
• Resolve any billing discrepancies or disputes with customers.
• Maintain accurate records of all communication and actions taken regarding debt collection.
• Prepare and send out monthly statements to customers.
• Review credit limits and make recommendations for adjustments as necessary.
• Collaborate with sales and customer service teams to address any credit-related issues.
• Provide regular reports on the status of outstanding debts to management.