Collections & Payments Analyst - International - 12 month FTC

at  AXA

It’s an exciting time to join the Finance team here at AXA. With significant investment planned in the financial platforms used for our international collections and payments processes to transform and deliver new digital services to our customers whilst streamlining and automating our business processes. To help us build our capability, we’re looking for a talented individual to join our team to join us on a 12 month fixed term contract.
As a Collections and Payments Analyst International, you’ll provide broad support to the International Financial Operations Manager, in analysis, reconciliation and query resolution and advise across premium, claim payment and commission processes, all of which have an extra foreign currency dimension. The role manages and processes the finance function for AXA Global Healthcare.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team, and our customers. You’ll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

WHO WE ARE:

At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates

• Reconcile daily premium collection, claims and commission payment runs to ensure files reconcile to the international system control reports, SAP accounting and banking systems.
• Urgently resolve reconciliation issues or escalate to senior management to stop payment runs if this cannot be quickly achieved.
• Evaluate new business proposals from Sales and Pricing to ensure they can be administered and supported, and that they comply with financial control requirements and existing contractual obligations.
• Investigate and resolve complex and strategic partner payment queries.
• Post accounting entries to the SAP accounting systems and reconcile month end balances.
• Deputise for the International Collections and Disbursements Manager including attendance at core project teams for ongoing enhancement build and strategic initiatives.
• Provide guidance to Customer Service and provider accounts staff over payment policies, banking systems and related financial transactions to ensure correct processing.
• Provide training and support to other team members and business colleagues.