Collections Senior Process Associate with French

at  Capgemini

Iasi, Iași, Romania -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate07 Jul, 2024Not Specified08 Apr, 20241 year(s) or aboveCustomer Service Skills,LanguagesNoNo
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Description:

QUALIFICATIONS

  • Level of languages: English-min B1+ level, French C1 level;
  • Customer service skills;
  • Strong interpersonal and negotiation skills;
  • Team player attitude;
  • around 1 year of experience in financial area (O2C roles preferably).

Responsibilities:

  • Monitoring accounts and contacting clients (calls, e-mails) to ask about their overdue payments;
  • Investigating and resolving unapplied payments;
  • Initiating refunds for the overpayments;
  • Updating account status records and collection efforts;
  • Reporting on collections activity and accounts receivables status.


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Accounting

Accounts / Finance / Tax / CS / Audit

Accounts Management

Graduate

Proficient

1

Iasi, Romania