Collections Specialist I at ABC Home & Commercial Services

Cypress, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

18.0

Posted On

13 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections Experience, Excel Proficiency, Accounting Background, Communication Skills, Active Listening, Attention to Detail, Strategic Recommendations, Problem Solving, Customer Relationship Management, Record Keeping, Billing Issue Resolution, Compliance Knowledge, Innovative Solutions, Results Driven, Independent Work, Long Hours Sitting

Industry

Utilities

Description

Description Collections Specialist ABC Home and Commercial Services Join our dynamic team at ABC Home and Commercial Services as a Collections Specialist, where your expertise will help us maintain strong financial health and customer relationships. We are seeking a dedicated professional with a passion for collections and a commitment to excellence. This role offers an engaging environment with opportunities for growth and development. Key Responsibilities: - Manage and follow up on overdue accounts to ensure timely collections - Communicate effectively with customers via phone, email, and written correspondence - Analyze account information and identify appropriate collection strategies - Maintain accurate records of collection activities and account status - Collaborate with internal teams to resolve billing issues and disputes - Provide recommendations for improving collection processes and policies - Ensure compliance with company policies and relevant regulations Skills and Qualifications: - Minimum of 3+ years of collections experience - Intermediate proficiency in Excel, including VLOOKUP and Pivot Tables - Accounting background or experience is an asset - Some college credits or an associate degree preferred - Strong communication skills: concise, clear, and professional - Ability to sit for long hours and work independently - Active listening skills and attention to detail - Passionate about collections and achieving results - Good judgment and the ability to offer strategic recommendations - Confidence in providing innovative solutions and fresh perspectives - Willingness to commit to a minimum of 2–3 years to help build and strengthen collections efforts Compensation: Starting at $18/hour, but is negotiable based on experience. At ABC Home and Commercial Services, we foster a collaborative and supportive culture that values innovation, integrity, and growth. Join us and be part of a team dedicated to excellence and continuous improvement.

Responsibilities

The Collections Specialist will manage overdue accounts and communicate with customers to ensure timely collections. They will also analyze account information and collaborate with internal teams to resolve billing issues.