Collections Specialist at Lalor Family Dental

Village of Johnson City, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections, Patient Relations, Communication, Organizational Skills, Attention To Detail, Negotiation, Customer Service, HIPAA Compliance, Computer Applications

Industry

Medical Practices

Description

Description Lalor Family Dental, a family-owned, multi-office practice with over 60 years of experience, is seeking an experienced and detail-oriented Collections Specialist to manage patient financial accounts across our growing team. If you are passionate about patient relations, have strong communication and organizational skills, and thrive in a results-driven environment, we want to hear from you! Why Work at Lalor Family Dental? Family-Owned: We value our team and foster a positive, supportive culture Great Benefits: Health, Vision, Dental, 401(k) with match, Paid Time Off (PTO) Incentive Program: Pay scales with experience + performance-based incentives Certified a Great Place to Work for 5 years running! Weekly Pay and Company-Sponsored Events Responsibilities: Accounts Receivable Management: Monitor patient accounts, resolve payment discrepancies, and reconcile balances. Collections: Contact patients with overdue balances and follow up on past-due invoices. Patient Relations: Maintain positive relationships with patients, respond to billing inquiries, and work closely with the insurance and front desk teams to streamline operations. Documentation: Keep accurate and organized records of all collection activities and patient communications. Qualifications: At least 1 year of dental or medical billing experience preferred but not required High school Diploma or GED required Strong communication, negotiation, and customer service skills Highly organized with excellent attention to detail Ability to handle sensitive information with confidentiality (HIPAA compliance) Proficient in computer applications (email, word processing, spreadsheets) Positive, results-driven attitude and a team player What We Offer: Opportunities for Career Growth Employee Assistance Program Fun Company Events that make work feel like home Competitive Compensation & Benefits If you’re ready to join a dynamic team where your work is valued and your career is supported, apply today! Lalor Family Dental is an equal opportunity employer. No person is unlawfully excluded from consideration for employment because of race, religion, creed, color, sex, age, national origin, disability, sexual orientation, gender identity, transgender status, gender dysphoria, marital or family status, pregnancy, military status, veteran status, predisposing genetic characteristics or carrier status, arrest or conviction record, domestic violence victim status, or any other legally protected class or status. Furthermore, we will not tolerate any form of discrimination or harassment of our employees by co-workers, supervisors, customers, or vendors. This commitment extends to our policies on recruiting, advertising, hiring, placement, promotion, training, transfer, wages, benefits, termination and all other privileges, terms, and conditions of employment.

Responsibilities

The Collections Specialist will manage patient financial accounts, monitor accounts receivable, and resolve payment discrepancies. They will also maintain positive relationships with patients and document all collection activities.