QUALIFICATIONS/REQUIREMENTS:

• High energy, competitive leader
• Two years of retail, restaurant, or related management experience
• Excellent interpersonal relationship skills for daily customer contact
• Strong telephone manners
• Neatly groomed, professional appearance
• Valid driver’s license
• Routinely lifting, loading, and “dollying” merchandise 50-300 pounds
• Satisfactory MVR (driving record), D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing

• Manage the collections process
• Counsel customers to gain timely lease/merchandise renewals
• Confirm customer identification, collect money and obtain customer signatures on lease agreements
• Contact customers who have not renewed merchandise agreements
• Monitor customer payment history and habits and make recommendations to support the customer to ownership
• Maintain customer contact over the phone and through home visits
• Update customer information and maintain accuracy
• Achieve monthly account goals
• Review and close lease agreements with customers
• Act as a key holder as necessary
• Facilitate returns in collaboration with General Manager