WHAT YOU’LL DO:

Collections representative Is an integral part of our companies success. We are seeking candidates that have a professional and Courteous approach with an enthusiasm to problem solve.

DUTIES WILL INCLUDE:

• Outbound collections communication
• Preparing demand letters
• Reviewing and submitting Foreclosure referrals
• Handling incoming customer service calls
• Payment processing
• Data processing
• Reporting management
• Understanding and following Fair Debt Collections Practices Act
• Negotiating payment arrangements
• Determining debtor’s financial ability to offer alternate payment plans
• Skip Tracking to locate debtors
• Documenting and maintaining all incoming and outgoing collection efforts
• Scheduling property inspection and determining property conditions
• Addressing inquiries and issues of debtors in a timely and professional manner
• Providing outstanding customer service
• Monitoring accounts to identify outstanding debts
• Managing delinquency reporting activities
• Perform general clerical duties as needed
  Requirements: