ABOUT US:

Solar Manager, LLC is a leading provider of solar billing services, specializing in Power Purchase Agreements (PPAs). Our team is dedicated to supporting a sustainable energy future by ensuring that we are accurately and efficiently billing customers for their solar production. We pride ourselves on delivering exceptional service to our clients and their customers.

JOB OVERVIEW:

We are seeking a motivated and detail-oriented Collections Specialist to join our team. The Collections Specialist will be responsible for managing and collecting on past-due invoices, ensuring timely payments, and resolving billing issues in a professional and customer-friendly manner. This role is critical in maintaining positive cash flow and supporting the financial stability of our company and our clients.

EXPERIENCE

• Bilingual (Spanish)
• Proficient in Microsoft MS365
• High school diploma or equivalent.
• Previous experience in collections, accounts receivable, or customer service is preferred.
• Strong communication and negotiation skills.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and billing/collections software preferred.
• Familiarity with solar energy billing or PPAs is a plus but not required.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
  Job Type: Full-time
  Pay: $19.00 - $21.00 per hour
  Expected hours: No less than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In perso

• Contact customers with overdue accounts via phone, email, and letters to secure payment on outstanding invoices.
• Negotiate payment arrangements and terms with customers when necessary.
• Monitor accounts to identify outstanding debts and discrepancies.
• Maintain accurate and detailed records of collection efforts and communications.
• Collaborate with internal teams to resolve disputes and billing issues.
• Generate and send invoices, statements, and other billing-related documentation as needed.
• Provide regular reports on collection activities and status of past due accounts.
• Adhere to all industry regulations regarding collections and customer communications.
• Continuously seek ways to improve collection processes and minimize past-due accounts.