Tyler Technologies is looking to hire a Collections Specialist to join our corporate finance team in our Yarmouth, ME office. This position reviews outstanding bills, contacts Tyler software customers and works with clients to resolve delinquent accounts. The ideal candidate will have prior collections experience with strong customer service and phone skills.
As a part of Tyler’s corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.
Location
Yarmouth, Maine
Travel
0-5%

Responsibilities

• Interact professionally with external customers on all collection issues, including making collection calls.
• Work with other members of the collections team to determine and carry out the best method to resolve delinquent accounts.
• Issue statements, provide invoice copies, and create accounts receivable adjustments as needed.
• Provide statements, invoices and information to internal and external customers as needed to assist in resolving collection issues.
• Create and maintain positive relationships with external customers to achieve timely payments and quick issue resolution.
• Create and maintain positive relationships with internal partners to assist in customer issue resolution.
• Generate, analyze, and present relevant and actionable information to management.
• Prioritize and complete multiple collection efforts in a timely manner.

Qualifications

• Associate degree or equivalent work experience
• 1-3 years of collection experience
• Experience with collecting high value transactions.
• Accounting background desired
• Microsoft Office experience (Excel, Word)
• Strong analytical, communication and customer service skills

Taking Care of You & Your Family
Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness.
Requisition Number:2025-7303

• Interact professionally with external customers on all collection issues, including making collection calls.
• Work with other members of the collections team to determine and carry out the best method to resolve delinquent accounts.
• Issue statements, provide invoice copies, and create accounts receivable adjustments as needed.
• Provide statements, invoices and information to internal and external customers as needed to assist in resolving collection issues.
• Create and maintain positive relationships with external customers to achieve timely payments and quick issue resolution.
• Create and maintain positive relationships with internal partners to assist in customer issue resolution.
• Generate, analyze, and present relevant and actionable information to management.
• Prioritize and complete multiple collection efforts in a timely manner