Collections Specialist at Usf Fed Cred Union

Orlando, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections, Communication Skills, Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Outlook, Fair Debt Collection Act, Bankruptcy, Repossession, Clerical Skills, Skip Tracing, Loan Processing, Record Keeping, Training, Customer Service, Problem Solving

Industry

Description

Position Summary: Under general supervision, in accordance with established policies and procedures, preserves the Credit Union’s assets by controlling delinquent accounts, collecting delinquent loans, mortgages, visas and /or recovering collateral. Assist with department training and development of written procedures. Essential Functions & Additional Responsibilities * Contacts members to resolve delinquencies or takes other appropriate collection actions while maintaining a tactful and resourceful manner to maintain a positive relationship. Uses various systems to document, skip trace, and track delinquency. Handle call back request from members and internal departments. Prepare hardship package for Loan Committee. * Maintain accurate, complete and timely records of all contact made and action taken on each delinquent account. * Perform clerical requirements such as posting payments and letter communications including but not limited to required repossession notifications. * Meets regularly with Collections Manager or Assistant Collection Manager to review collection results and to obtain recommendations on complicated or difficult accounts. * Cross trains in other areas or departments and performs other job related duties as assigned. Education: * High school diploma or G.E.D. Experience: * 1-3 years of experience in lending or collections with good knowledge of the Fair Debt Collection Act, TCPA, Fair Lending, Litigation process, Bankruptcy and Repossession. Other Skills: * Experience with Microsoft Word, Power Point, Excel and Outlook * Strong oral and written communication skills are essential to the position * Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.

Responsibilities

The Collections Specialist is responsible for controlling delinquent accounts and collecting overdue loans while maintaining positive relationships with members. They also assist with department training and the development of written procedures.