College Advisor at Lakeshore College

Town of Centerville, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Student Advisement, Relationship Management, Career Development, Academic Counseling, Customer Service, Organizational Skills, Communication Skills, Problem Solving, Data Processing, Technology Skills, Time Management, Collaboration, Recruitment, Retention Strategies, Event Coordination, Confidentiality

Industry

Description

LAKESHORE'S MISSION Transform individuals to strengthen our communities through innovative and accessible learning. Full-time Benefits Competitive health, dental, and vision insurance Up to $3,000 in tuition reimbursement annually | Professional development and growth opportunities 7.2% Wisconsin Retirement System (WRS) savings - matched dollar for dollar | 403(b) and 457 retirement savings options College paid life and disability insurance | Health and dependent care Flex Spending Accounts Onsite fitness center and walking path | Up to 8 weeks paid New Child Leave Onsite wellness screenings I Relocation assistance available Lakeshore also offers generous paid time off starting with 10 days of vacation, 9 days of sick time, 6 days of personal leave, 10 holidays, and a one-week winter break. Additional Perks Local discounts on food, entertainment, and events | Discounts on cell phone plans and rental cars Common Read events | Culinary experiences from onsite emerging chefs | Identity theft protection “Dress for your day” | Employee recognition and appreciation events Campus closed six Fridays during the summer Benefits begin the first of the month coinciding with or following hire. For additional information on our vast array of benefits, read through our benefits guide. SHIFT: Day/evening/weekend hours | Flexible based upon the needs of the College LOCATION: Lakeshore College – Cleveland, Wisconsin POSITION SUMMARY: This position serves as the primary contact for both dual-enrolled and adult prospective students to assist in the development and delivery of services related to recruitment, registration, academic support, academic counseling, and career exploration. Responsible for building and sustaining relationships with high schools, specifically with students taking Lakeshore dual credit classes to support academic success, and community organizations. Responsible for case management and support of students by building relationships, maintaining contact, and transitioning students into Lakeshore courses and programs. Provide assessment and guidance to students through career development activities and work collaboratively with business and high school and community partners, Lakeshore faculty, and Student Success staff to identify and address barriers impeding enrollment and completion to improve student performance through target interventions. Provide an exceptional customer service experience to both internal and external customers throughout every interaction. Requires travel within the Lakeshore College dual enrollment district. REASONABLE ACCOMMODATIONS/ADA: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS (Other duties may be assigned): (70%) Student Advisement & Relationship Management • Provide guidance and counseling to students designed to assist them in making decisions associated with their academic and/or career goals using a variety of resources appropriate to the student’s needs. • Conduct one-on-one or group advising sessions with students to address academic and personal concerns, create action plans for student success, and maintain relevant records of student profiles and progress. • Support students with course selection, registration, and academic and career-goal planning. • Maintain and process student information related to academic plans and progress, course placement, and student support; document relevant notes to maintain a holistic student experience. • Utilize available technology to monitor the academic progress of students toward degree and/or certificate completion. • Proactively collaborate with college-wide departments, faculty, tutors, and academic support staff to advocate, identify, and meet the academic needs of students. • Provide effective student coaching, specifically in the areas of guiding students with career advising and guided pathways, transfer information, goal setting, time management, self-advocacy, and study skills. • Guide students through the application and/or registration submission process. • Provide consistent outreach throughout the duration of the students’ dual enrollment with Lakeshore. • Advise students regarding the transferability of courses to and from Lakeshore College. • Resolve student questions or concerns on academic policies, procedures, and standards. • Respond to student concerns/problems by advising or referring students to appropriate resources. • Provide information to students regarding occupational training programs and the admissions process, program requirements, and other Lakeshore services. (20%) Student Recruitment, Retention + Student Support Services • Utilize student information software to input and maintain student records. • Build and maintain positive relationships with high school partners including counselors, career coaches, instructors, and community partners for focused recruitment efforts. • Schedule partner visits to recruit and support prospective high school and adult students. • Complete activity reports for retention, tracking, and accountability purposes. • Gather and communicate new opportunities for recruitment to the Recruitment and K12 Pathways Manager. • Contribute opportunities for improvement ideas to the Recruitment and K12 Pathways Manager. • Assist with retention activities in support of the College and its enrollment management goals. • Serve in the development and distribution of recruitment programs, materials, and new student orientation. (10%) Enrollment Team Support • Assists Recruitment and K12 Pathways Manager with establishing and implementing recruitment and dual credit business standards and system needs. • Represent the college at business visits, college fairs, and community events to promote the college and attract prospective students, which may include some required evenings and weekends. • Coordinate high-impact recruitment and dual credit events which include planning, logistics, and execution, ensuring seamless delivery and achieving strategic goals. • Build and maintain relationships with Lakeshore stakeholders such as community organizations and businesses to advocate for and promote Lakeshore programs, courses, and services. • Provide input towards the development and implementation of new services and processes in response to student needs and trends. • Keep the Recruitment and Dual Credit teams informed of processes, obstacles, and concerns that impact performance. • Provide backup staffing coverage for the Recruitment, Dual Credit, and Academic Counseling team, which may include business and high school visits and stakeholder and student support such as lead and application assistance, registration, student success, and transition services. • Provide evening coverage and walk-in support in the Recruitment and Dual Credit office. EDUCATION AND EXPERIENCE: • Bachelor’s degree from a regionally accredited college or university in a related discipline is required. • 2-3 years of relevant occupational experience required. CERTIFICATIONS, LICENSURE, REGISTRATION: • Certification in facilitating career development preferred. • Valid State of Wisconsin driver's license is required. KNOWLEDGE, SKILLS, AND ABILITIES: KNOWLEDGE • Knowledge of Lakeshore’s mission, vision, and strategic direction. • Extensive knowledge of the scope and nature of programs and courses offered by the college. • Strong knowledge of careers, opportunities post-completion, and outcomes for all programs. • Working knowledge of college enrollment management tools and financial aid processes. • Knowledge of data processing for input and retrieval of data as related to a student information system and other software environments. SKILLS • Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, etc.) • Excellent written and verbal communication skills. • Strong organizational and time-management skills. • Effective interpersonal skills and customer service skills. • Strong critical thinking and problem-solving skills. • Strong customer service, organizational, and time management skills. • Technology-related skills including but not limited to file manager, network file manager, using and maintaining personal calendar, accessing college network system, understanding database concepts, developing materials using presentation software, using database queries, accessing and using project management systems, fluent in spreadsheet graphics. ABILITIES • Adapt quickly to new and changing technology. • Perform work accurately and thoroughly, with a high level of accountability and attention to detail. • Work independently, as part of a team, and/or with minimal supervision. • Present self in a professional, ethical, and respectful manner at all times. • Use discretion and maintain a high level of confidentiality. • Prioritize and manage multiple projects or tasks, maintaining deadlines. • Establish and maintain effective working relationships and relate successfully with staff, students, and all stakeholders. • Ability to plan, organize, and schedule priorities effectively. • Ability to work a flexible schedule including evenings and limited weekends. • Ability to think independently and make decisions within the scope of the role with minimal supervision. • Ability to quickly adapt to change and succeed in a fast-paced, metric-driven position. PHYSICAL DEMANDS/WORK ENVIRONMENT: • While performing the duties of this job, the employee is regularly required to sit and talk or hear. • The employee frequently is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. • The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. • The employee must occasionally lift and/or move up to 25 pounds. • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. • Work environment may require multi-tasking. • The noise level in the work environment is usually moderate. CONDITION(S) OF EMPLOYMENT: • Employment conditional on completion of a Background Information Disclosure (BID) and Motor Vehicle Record (MVR) checks with the results acceptable to the College. This job description is designed to cover the basic functions of the job and is not considered a detailed description of every job duty that is required, other duties may be assigned as needed. Duties, responsibilities, and activities may change at any time with or without notice to ensure the successful delivery of organizational objectives. #LakeshoreProud

Responsibilities

The College Advisor serves as the primary contact for dual-enrolled and adult prospective students, assisting with recruitment, registration, academic support, and career exploration. They build relationships with high schools and community organizations to support student success and retention.