Job no: 546688
Work type: Staff
Location: East Bay
Categories: Unit 9 - CSUEU - Technical Support Services, Temporary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

MINIMUM QUALIFICATIONS

• A Bachelor’s degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
• General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods.

REQUIRED QUALIFICATIONS

• A Bachelor’s degree in Public Administration, Education, Social Sciences, or a related field or equivalent administrative experience.
• Experience working with college students, internship programs, or workforce development initiatives.
• Strong project management and organizational skills, with the ability to handle multiple priorities.
• Knowledge of risk management policies, compliance requirements, and student internship best practices.
• Ability to analyze and report program data for evaluation and grant compliance.
• Excellent interpersonal and communication skills to engage with students, faculty, and community partners across diverse backgrounds.
• Strong understanding of cradle-to-career services and resources for children and families.
• Maintain a flexible work schedule that may frequently include evening and weekend activities in community locations.
• Access to reliable transportation and a valid driver’s license for regular travel to community locations and events.
• Recognize when information is appropriate for public distribution and when it needs to be kept confidential.
• Advanced knowledge of and ability to use a variety of technologies including, but not limited to: Microsoft Office Suite, Google Suite, Zoom, and general in-house platforms and data collection tools.

PREFERRED SKILLS AND KNOWLEDGE

• A Master’s degree in social work, social studies, public administration, public health, education, or a related field.
• Proven work experience involving the study, analysis, and/or evaluation of qualitative or qualitative data leading to the development or improvement of administrative policies, procedures, practices, or programs.
• Demonstrated ability to create and disseminate marketing and communication material with attention to detail and graphic design elements to effectively promote HPN related programming and resources.

PHYSICAL REQUIREMENTS

• Must be able to sit and stand for extended periods of time.
• Must be able to lift 10 lbs.
• Visual acuity associated with concentrated computer use.

Internship Program Management:

• Independently manage the full cycle of internship program operations for 20 Promise Interns, College Corps interns, and service-learning students across three regular pipelines. This includes recruiting, hiring, orienting, and providing ongoing oversight.
• Design and coordinate regular professional development opportunities, meetings, and events aimed at supporting student engagement and retention.
• Oversee compliance with all internship requirements, including Live Scan, immunization records, and other partner agency mandates, and apply knowledge of applicable policies and regulations.

Partnership Development and Program Coordination:

• Establish and maintain strategic partnerships with HPN’s partner agencies, continuously assessing their needs to align with HPN’s mission.
• Facilitate and optimize the delivery of key HPN solutions and programs that mutually benefit students, leveraging thorough knowledge of program administration.
• Collaborate with faculty, staff, and students to initiate and develop service-learning activities and events that actively engage targeted HPN students and families.

Pioneers with Promise Program Management:

• Direct the implementation of the Pioneers with Promise program for 25-35 Hayward students transitioning to Cal State East Bay.
• Coordinate comprehensive support structures such as monthly meetings, mentorship sessions, parent conferences, financial aid support, and overnight opportunities to enhance student engagement and community integration.
• Through meticulous oversight and adherence to guidelines, ensure strict compliance with minors on campus requirements, such as Live Scan and immunization records.

Risk Management and Compliance:

• Implement and monitor campus risk management policies and procedures pertaining to service learning, internship placements, and minors on campus.
• using analytical skills to evaluate and address potential risks, collaborate with campus stakeholders to ensure all necessary risk protocols are rigorously followed.

Performance Assessment and Reporting:

• Develop and apply sophisticated performance metrics to evaluate the success of the Promise Interns and Pioneers with Promise programs.
• Collect, analyze, and report data in alignment with the Department of Education’s Government Performance Results Acts (GPRAs) requirements.
• Create and manage program budgets in collaboration with financial supervisors and analysts, applying extensive knowledge of fiscal analysis and budget management.

Other Duties as Assigned:

• Attend weekly HPN staff and relevant network meetings to report, collaborate, and support collective impact efforts, and participate in trainings and conferences.
• Represent HPN and Cal State East Bay across university and community events.