Qualifications & Education

• Bachelor’s degree in business administration, Education, Public Administration, or a related field from an accredited university.
• Strong communication skills.
• Previous experience in academic administration or a similar coordination role is preferred.
• Proficiency in Microsoft Office Suite and other relevant administrative systems/software.
• Excellent organizational, interpersonal, and time-management skills.

Skills / Training / Knowledge

• Knowledge of academic and administrative processes within higher education institutions.
• Familiarity with policies and procedures related to academic operations and student services.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Strong problem-solving and multitasking abilities.
• Ability to work independently and collaboratively within a team environment.

Job Responsibilities

• Serve as the main point of contact within the college for faculty, staff, students, and external stakeholders.
• Receive incoming visitors and phone calls and respond to inquiries professionally and efficiently.
• Provide administrative support for the daily operations of the College of Security and Global Studies.
• Assist faculty and staff with college policies, procedures, and administrative requirements.
• Prepare correspondence, presentations, reports, agendas, meeting materials, and minutes.
• Coordinate and support student-related processes, including admissions interviews, registration support, and academic inquiries.
• Arrange facilities and provide logistical support for college events, seminars, workshops, conferences, and other indoor and outdoor activities.
• Maintain and update student and faculty records while ensuring strict confidentiality of all college documentation.
• Coordinate final grade submissions, incomplete exam documentation, and related academic administrative processes.
• Organize and schedule meetings and appointments, ensuring timely communication with all participants.
• Attend meetings, distribute agendas, record accurate minutes, and circulate meeting outcomes to attendees.
• Manage shared folders, databases, and collaborative workspaces related to college operations.
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