College Intern - Information Technology/Customer Support Team - Summer 2026 at Ohio Department of Administrative Services

, , -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Helpdesk Support, Troubleshooting, Software Installation, Hardware Installation, System Maintenance, Data Entry, Network Administration, Communication Devices, Microsoft Office, Computer Aided Drafting, LAN Cables, Inventory Tracking, User Support, Minor Hardware Repairs, Configuration, Setup

Industry

Government Administration

Description

Who We Are: The Ohio Department of Transportation (ODOT) oversees building and maintaining the nation's 5th largest interstate system and the 3rd largest number of bridges. We take pride in providing safe and efficient roadways for the people of Ohio and to the people traveling within our great state. And in order to achieve that, we do A LOT! From Planning, Engineering, Construction to Law, HR, Communications, IT and everything in between, ODOT has a career for just about everyone. ODOTers are hardworking, passionate, and dedicated to public service. WE strive to achieve our agency's vision every day: To be a long term, reliable, professional, and highly productive organization. May work in various counties (Delaware, Fayette, Franklin, Madison, Marion, Morrow, Pickaway, and Union) based on the location of the construction project assigned. ODOT's Mission Statement: To provide a transportation system that is safe, accessible, well maintained, and positioned for the future. Benefits to You: • PAID Internship with the rate based on your rank in school • Real world experience • Work side-by-side with ODOT experts • The opportunity to work on an important mission while applying the knowledge you have gained through your education Position Description: This is a temporary position in the Information Technology Department which assists & works under the guidance of the Network Administration Supervisor. Assists in performing helpdesk support (e.g., answering calls, troubleshooting software (e.g., Microsoft Office, Computer Aided Drafting (CAD) software), troubleshooting hardware & communication devices (e.g., desktops, laptops, smart phones, network switches). Provides support in performing system maintenance (e.g., assists in installing cables, performs minor hardware repairs). Responds to user inquiries & assists users in resolving software & hardware problems. Performs hardware installations & upgrades. Unpacks, sets up, & configures computers, monitors, printers, telephones & other networking equipment. Installs, configures & upgrades software on office computers. Troubleshoots software, hardware, & communication problems with equipment. Assists in installation & testing of local area network (LAN) cables & phone lines at remote locations. Gathers information on hardware inventory & software inventory. Performs data entry into inventory tracking software &/or Microsoft Excel spreadsheets. Performs other duties as assigned by supervisor. An internship with ODOT provides: • Opportunity to learn the intricacies of the field from experienced professionals • The ability to discover new skills unavailable in the classroom that enhances credibility and sets you apart from the rest • A fast-paced, high-energy internship that will provide meaningful preparation for future professional employment • Flexible hours adjusted to your school schedule To be eligible, you must be in good academic standing and be able to provide proof of Enrollment Documentation including your GPA. Students should be enrolled in college degree program directly related to the IT field.

Responsibilities

Assist in performing helpdesk support and troubleshooting software and hardware issues. Provide support in system maintenance and perform hardware installations and upgrades.