JOIN US IN BUILDING A BETTER FUTURE FOR ARIZONA!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona’s best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

SUMMARY

Join SRP’s Strategic Research and Insights team to learn and apply qualitative and quantitative research skills. As an intern, you’ll shadow and collaborate with UX and Market Researchers to help design and build better customer and user experiences.
We are seeking an undergraduate or graduate student currently studying User Experience Research, Market Research, or Social Sciences (e.g., Psychology, Sociology, or related fields).
The student intern will work daily scheduled hours based on the department’s needs, with a minimum requirement of 15 hours and up to 40 hours per week maximum.

EDUCATION

College level coursework (100+) from an accredited institution will be evaluated on an individual basis according to the skill/level to determine if applicable to the position by management.

• Assist with the day-to-day management of qualitative and quantitative research, including questionnaire design, background research, data analysis, reporting, and quality control.
• Support researchers on projects such as user testing, journey mapping, and tracking studies.
• Contribute to the development of research reports, data visualizations, and insights presentations.