TEAM MEMBER BENEFITS:

• Annual Leave: 25 days Annual Leave plus bank holidays
• Enhanced Sick Pay
• Wellbeing: Dedicated Mental Health Champions supported by trained Internal Mental Health First Aiders. Wellbeing Day provided.
• Culture: Friendly and supportive multicultural working environment
• Career Development: Comprehensive internal training and development opportunities
• Enhanced Leave and Support: Enhanced Bereavement Leave, Pet Bereavement Leave, Miscarriage Leave and Pay
• Recognition and Rewards: Regular recognition of achievements through our monthly BSC team awards
• Pension Scheme
  Are you the special person we are looking for?
  We’re looking for an Academic Leader who is driven and commercially minded to join our BSC team in Brighton, as our College Manager.
  Are you a strategic thinker with an entrepreneurial mindset and a passion for education? We are seeking a highly motivated individual who combines strong leadership skills with commercial acumen and the ability to take full ownership of their role.
  The ideal candidate will have experience in managing teams ideally within an education setting. You will need to demonstrate your ability to build strong relationships in the local community and beyond in order to drive student recruitment and business development. You’ll be someone who thrives on challenge, brings energy and initiative, and is confident in making decisions that support both educational excellence and commercial growth.
  If you’re ready to lead with vision, take responsibility, and help shape the future of our BSC presence in the region, we’d love to hear from you.
  Overview: The College Manager is responsible for overseeing the operational and academic aspects of their college, with a joint focus on overall student experience and driving local revenue. Duties of the role include, but are not limited to, those listed below.

STUDENT EXPERIENCE

Responsibility for implementing the groupwide strategy in relation to student experience to ensure that our customers are at the forefront of everything that we do at BSC, specifically:

• Being a visible presence in the college, driving student engagement and fostering an environment that supports learning and cultural & social immersion, enabling our students to become a part of the community that they are studying in
• Being present on Monday morning to welcome students and on Friday to attend graduation
• Identifying opportunities to grow student satisfaction
• Following up on any feedback within the agreed SLA’s. Ensuring that corrective action is taken where necessary
• Dealing with all escalated student welfare queries and problems quickly, discreetly, and efficiently; to the satisfaction of all concerned
• Ensuring a robust social and activity programme is in place, providing a revenue stream to the college
• Actively participating in the group wide calendar of events, celebrating major annual public holidays in the locations of both BSC colleges and our students
• Ensuring the college fulfils its duty of care to students
• Organising the emergency phone rota between yourself and appropriate team members to ensure support is continually available out of hours
• Meeting Group Leaders on arrival to ensure all elements of the stay are in place as expected
• Ensuring the appropriate organising of all ‘extras’ including social programme, bus passes, excursions, transfers etc.

REQUIRED EXPERIENCE & SKILLS

• Previous experience managing a team of 5 + people in a stand-alone business unit ideally in the education, travel or hospitality sectors
• Experience managing a budget
• Experience in team recruitment and performance management
• A strong track record of delivering results and running a successful operation
• Flexible to meet the needs of the business and demonstrate a passion for your customers and team
• An understanding of duty of care and health & safety responsibilities

Overall responsibility for the development and provision of the academic programme and the recruitment, leadership, and professional development of academic team members. The College Manager is responsible for supporting the Course Manager with the following:

• Line management of the academic/teaching team
• Leadership of academic team and delegation of responsibilities to team as required
• Providing academic leadership to the teaching team in terms of stated educational aims / curriculum statement, which informs the learning and teaching approach throughout the group
• Ensuring that all courses are effectively and efficiently delivered
• Working with Global Academic Director to successfully manage and communicate new academic products, courses and projects
• Recruiting and inducting all permanent and temporary teachers in in line with company standards
• Maintaining and achieving accreditation by British Council and any other bodies via continual self-assessment and continual development of all academic areas as well as inspection preparation
• Keeping the team up-to-date with general development within the industry by attending conferences and academic meetings
• Making provision for academic advice and support to help students learn independently and choose external examinations and further courses of study
• Implementing and maintaining suitable measures of academic progress and achievement benchmarked to the CEFR
• Creating and maintaining effective channels of communication across and between BSC locations to instruct, deliver and maintain high academic standard

The role of the Designated Safeguarding Lead is:

• Receiving information about events that are planned in BSC Education that may involve young people or Adults and plans that indicate how safeguarding will be covered. BSC recognises that although our adult students are not considered as vulnerable adults within the terms of the Section 115(4) of the Police Act 1997 definition. As best practice to recognise all students’ vulnerabilities due to cultural differences, being in unfamiliar territories, language barriers and isolation from support networks. and plans that indicate how safeguarding will be covered
• Collecting information from any team members, contractors, volunteers, children, parents or carers who have any safeguarding concerns or safeguarding conduct concerns and conduct initial fact-finding investigation to gather information. The DSL has a duty to properly record and report all concerning information.
• Assessing the information promptly and carefully, clarifying and obtaining more information about the matter and escalate to Safeguarding and Compliance Manager and SLT Safeguarding Lead as appropriate
• Consulting initially with a statutory child safeguarding agency LADO to test out any doubts or uncertainty
• Making a formal referral to any statutory child safeguarding agency, teaching membership provider, or the police if advised by LADO
• Recording and reporting statements from any team member or student whereby inappropriate behaviour or allegations have been raised
• Maintaining appropriate records of any welfare issues and passing on information to relevant parties (e.g. agents)
• To take lead responsibility for safeguarding, including online safety and understanding the filtering and monitoring systems and processes in place
• To take the lead with Prevent awareness within college teams and to make referrals where necessary
• Attend team meetings, supervision sessions and management meetings as arranged
• Work flexibly, as may be required and carry out any other reasonable duties especially in cases of emergency
• Hold primary responsibility to make The People Team aware immediately of any concerns regarding team members, contractors or volunteers