Full job description

Can you turn every enquiry into a great student experience? Do you enjoy keeping things running smoothly in a fast-paced environment? Are you ready to help shape students’ college journeys—every single day?

We are currently looking for a College Services Officer to join our busy team in Uxbridge (Greater London, England), helping students feel supported, informed, and confident from registration through to graduation at Brunel University London Pathway College (BPC).

Hours of Work: full time

As a College Services Officer, you’ll be at the heart of day-to-day student services—providing efficient administration, coordinating engaging student activities, and supporting a wide range of requests with care and professionalism. You’ll work closely with multiple teams to strengthen the student journey, manage key student records, support at-risk learners through structured support programmes, oversee attendance monitoring and essential documentation, and ensure the College runs compliantly—meeting safeguarding, health & safety, and GDPR requirements at all times.

College Services Officer Duties:

• Support student accommodation queries and coordinate key processes across the student lifecycle
• Organise registration and induction activities, and assist with student ambassador programmes
• Maintain accurate student records and produce essential student documentation
• Handle financial records and support attendance monitoring, ensuring information is up to date
• Coordinate student events, respond to enquiries, administer surveys, and facilitate transfer programmes
• Develop the student voice through representative programmes and strengthen communication with sponsors and university services
• Support safeguarding-led, compliant working practices in line with policies and procedures

College Services Officer Requirements:

• Relevant administrative or customer service experience in a busy environment
• Excellent organisational and communication skills, with the confidence to engage effectively with students and colleagues
• A Level qualification or equivalent, or an undergraduate degree
• Proficiency in data management and Microsoft Office tools, especially Excel
• Knowledge of UK Visas and Immigration regulations (desirable)

College Services Officer Benefits: Salary

• £26,400 to £29,000, depending on experience
• 28 days annual leave, plus 8 Bank Holidays, increasing with service
• Pension scheme participation
• Opportunities for professional development and career progression
• A supportive, inclusive working environment within a leading educational organisation

Meet the Organisation: Who We Are and What We Do

Navitas is a diverse global education provider offering university pathways, language training, and workforce education. We’re passionate about transforming lives through education—supporting learners worldwide to achieve their ambitions. Brunel University London Pathway College (BPC), part of the Navitas family, delivers high-quality preparatory courses aligned with Brunel University London, helping students unlock their future careers in a thriving academic community.

If you think you are suitable for this College Services Officer role, please apply now and take your career to the next level in an inspiring educational setting—helping to shape the future of student success at Brunel University London Pathway College.

Please note that we are continuously reviewing applications and may contact you prior to the closing date.