Comm. Field Technical Consultant at Lennox International

Richardson, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

106050.0

Posted On

01 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HVAC Product Knowledge, Technical Troubleshooting, Training Development, Course Maintenance, Learning Theories Application, Presentation Skills, Verbal Communication, Written Communication, Sales Ability, Customer Relationship Management, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, WebEx Meetings, Diagnostic Techniques

Industry

Manufacturing

Description

Who We Are Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us. What Drives Success Under limited supervision, develops and delivers training courses for training customers or technical employees in the installation, maintenance, and repair of HVAC products. Troubleshoots technical inquiries. Identifies customer needs. Investigates and resolves technical inquiries. Develops, test, and maintain courses and materials used in training. Establishes course content and student learning objectives. May prepare course syllabi, lesson plans, and student manuals, and coordinate the development of training aids. Reviews problem areas and identifies training needs. Develops criteria for evaluating the effectiveness of training activities. Updates course materials continuously to ensure timeliness and relevance. Conducts training using all methods of delivery. May provide direction to entry-level technical trainers. What We Are Looking For Requires a high school diploma or an equivalent combination of education and experience. Prefer two year college degree, HVAC degree or equivalent. Typically requires at least 5 years of relevant training experience in addition to at least 5 years of technical experience. Advanced knowledge of assigned products and the application of diagnostic techniques and service aids. Knowledge and ability to apply learning theories to classroom situations. Developed presentation skills using a variety of technologies. Strong verbal and written communication skills required. An individual must have sales ability and a track record of fostering strong customer relationships. Proficient in the use of Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Proficient in leading WebEx meetings. What We Offer Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $80,800 to $106,050 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime. Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance. Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year. Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the organization's fabric. They define our culture, which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruiting, developing, and retaining talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us! Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Responsibilities

This role involves developing and delivering training courses for customers or technical employees on the installation, maintenance, and repair of HVAC products under limited supervision. Responsibilities also include troubleshooting technical inquiries, identifying customer needs, and continuously updating training materials for relevance.