Command Center Operations Specialist (DATA PROCESSING SPECIALIST) (UMP) at State of Illinois
Springfield, IL 62704, USA -
Full Time


Start Date

Immediate

Expiry Date

30 Jul, 25

Salary

6228.0

Posted On

27 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Completion, Vendors, Training Programs, Clarity, Communication Skills, Network Connectivity

Industry

Information Technology/IT

Description

Job Requisition ID: 47979
Posting Date: 06/16/2025
Closing Date: 06/30/2025
Agency: Department of Innovation and Technology
Class Title: DATA PROCESSING SPEC - 11430
Skill Option: None
Bilingual Option: None
Salary: Anticipated starting salary (effective 7/1/25): $4,586 monthly; Full range: $4,586-$6,228 monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC028
Merit Comp Code: None

WHY WORK FOR ILLINOIS?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

POSITION OVERVIEW

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Command Center Operations Specialist in the Enterprise Production Operations Systems (EPOS) Operations Center - night shift. In this role you will perform advanced level enterprise system and network operations control work and monitor, operate, and coordinate the enterprise computer systems. In addition, you will perform startups, shutdowns, system dumps (tasks, system, spool, etc.), sysplex coupling facility structure, moves, restores and monitors system performance and measurements. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

  • Competitive Group Insurance benefits including health, life, dental and vision plans.
  • Flexible work schedules (when available and dependent upon position)
  • 10 -25 days of paid vacation time annually (10 days for first year of state employment)
  • 12 days of paid sick time annually which carryover year to year
  • 3 paid personal business days per year
  • 13-14 paid holidays per year dependent on election years
  • 12 weeks of paid parental leave
  • Pension plan through the State Employees Retirement System
  • Deferred Compensation Program – voluntary supplemental retirement plan
  • Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

MINIMUM QUALIFICATIONS

  • Requires knowledge, skill, and mental development equivalent to completion of high school.
  • Requires three (3) years of previous related experience such as is typically gained at the Data Processing Technician level.

OR

  • Requires two (2) years of college including coursework in the data processing field.
  • Requires two (2) years of related experience.

Qualifying state employees in the employee Upward Mobility Program may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this classification.

PREFERRED QUALIFICATIONS

  • Two (2) years of professional experience performing enterprise system and network operations control work.
  • Two (2) years of professional experience researching, resolving, and circumventing interruptions to processing components and network connectivity.
  • Working knowledge of networking concepts.
  • Developed verbal and written communication skills to present information to others with clarity and precision.
  • Ability to analyze and diagnose system issues and coordinate efforts to resolve.
  • Ability to gain and maintain effective working relationships with associates, vendors, clients, and others.
Responsibilities
  • Under general supervision, serves as a Command Center Operations Specialist for the Department of Innovation and Technology (DoIT).
  • Monitors various systems and contacts on-call staff to resolve any unresolved issues, such as server failures.
  • Places service calls for hardware problems.
  • Keeps abreast of new developments in the Information Technology (IT) field.
  • Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
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