Commander - Operations - Platoon D (Full-Time) at City of Thunder Bay

Thunder Bay, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Leadership, Analytical Skills, Problem Solving, Decision Making, Time Management, Organizational Skills, Customer Service, Teamwork, Health and Safety Compliance, Performance Management, Staff Development, Legislative Knowledge, Business Management, Quality Assurance, Inter-agency Liaison

Industry

Government Administration

Description

POSITION SUMMARY: Under the general supervision of the Deputy Chief of Operations, the Commander is responsible for ensuring the EMS operational readiness for the City of Thunder Bay and the 14 Municipalities in the Thunder Bay District. A primary focus of this position is to provide oversight and support to the Superintendents and directly manage Paramedic Operations ensuring effective 911-service delivery complies with all relevant legislation, regulations and standards. MAJOR RESPONSIBILITIES: Manages the daily Operations of EMS and paramedics for the City and District, and supervises and supports EMS Superintendents of Operations. Liaises with the CACC, Hospital, ORNGE, Fire Departments, Police Departments and other Allied Agencies. Communicates with district hospitals and the CACC on requests for after-hours inter-facility patient transfers. Manages program staff including staff development, performance management/review, coaching/mentoring, health and safety, collective agreement administration, as well as discipline and termination decisions. Assesses Division staffing needs, makes recommendations on complement amendments and organizational structure, participates in the recruitment process and makes effective hiring decisions. Ensures that employees work safely and in compliance with the relevant statutes and regulations, and within the policy and procedures as established by SNEMS and CTB. Co-ordinates and/or participates in any confidential investigations as needed, including call delays, response time delays and external or internal complaints, vehicle collisions or any other investigation as Oversees and conducts worker report of injury, investigations and support follow-up. Oversees and conducts Ambulance Call Reports and Incident Reports audits, evaluations and investigations. Oversees and maintains reports related to patient care, incidents, and vehicles and equipment to ensure compliance with legislative standards, including ensuring completion of Ambulance Call Reports (ACR). Responds to major emergencies and assumes Incident Command as required, Participates in the review and development of the organizational structure, priorities, strategic and financial plans as well as goals and objectives. Assumes on-call duties in addition to scheduled rotation. Act as Deputy Chief of Operations as required. Maintains Labour-Management relations by ensuring compliance with the Collective Bargaining Agreement SNEMS and CTB Performs such other related duties as may be assigned. QUALIFICATIONS: Education/Experience: Degree in health, public service, business administration, management or other related discipline together with three years related experience; or Diploma in health, public service, business administration, management or other related discipline together with five years related experience Knowledge of Land Ambulance legislation, regulations, and current practices pertaining to training and quality assurance issues Knowledge of the points of interaction and critical interface within the health care system; and Experience in business management, planning, budgets, and finance 5 years front line paramedic supervisory or leadership experience Skills/Abilities: Ability to communicate effectively and concisely, both orally and in writing Superior ability to establish and maintain effective relationships with members of Municipalities, private and public officials, hospitals, Ministry of Health, subordinates, coworkers, and the general public Excellent time management, analytical/critical thinking, problem-solving, and decision-making skills Must possess superior analytical, multi-tasking, organizational, customer service and teamwork skills Must possess and maintain a valid Ontario Class “F” driver's license Must meet the definition of a competent driver as defined by the Corporation Must be proficient in the use computers and current related software Must be competent within the meaning of the Occupational Health and Safety Act Assets: Knowledge of Municipal Corporate Policies CONDITIONS OF EMPLOYMENT: Must undergo a successful Police Vulnerable Sector Check (PVSC) Must remain a competent driver as defined by the Corporation May be required to provide a successful driver’s record (uncertified) Must work and attend meetings outside regular working hours Must be willing to work shift work (days, nights, and weekends) Leadership Competencies: Competency Proficiency Level Proficiency Level Definition Strategic Approach 2 Is forward thinking and contributes to the Corporation’s vision, mission, principles, values, and strategic direction Political Acumen 2 Understands and successfully works within internal and external politics Innovation & Continuous Improvement 2 Advocates the need for change and takes calculated risks to make improvements Inspiring, Motivating & Developing 2 Creates a corporate culture that inspires, motivates, and influences individuals and teams Decision Making 2 Makes difficult decisions in the absence of established processes/ procedures Collaboration & Partnerships 2 Creates opportunities to build innovative relationships Inclusion & Respect 2 Creates and maintains a respectful and inclusive work environment Communication 2 Communicates complex messages and adjusts communication delivery as required Business Acumen 2 Leads business systems and processes Planning, Coordination & Execution 2 Integrates plans to achieve group goals Legislative & Procedural Compliance 2 Makes positional decisions that align with the Corporation’s legislative requirements, policies, procedure and practices General Information: As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community. ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include: Photos Any certificates that have photo identification Driver’s licences Police records checks Note: The above documentation will be requested by the Human Resources Division should you be the successful applicant. If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application. ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process. PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866 The City of Thunder Bay provides exceptional quality of life to those who live, work, and play in Thunder Bay – a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all. The City of Thunder Bay is a place where art, culture and nature come together! Watch this video to learn more about our City at:

Responsibilities

The Commander is responsible for managing daily EMS operations and ensuring compliance with relevant legislation and standards. This includes overseeing paramedic operations, staff management, and responding to major emergencies.