JOIN US ON OUR MISSION TO MAKE A BETTER WORLD OF WORK.

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit cultureamp.com.

QUALIFICATIONS:

• 5–6 years of experience in quota-carrying roles focused on expansion within a high volume of accounts (200+)
• Demonstrated success in cross-selling, upselling, and growing existing accounts in the SaaS industry
• Strong ability to build and progress pipeline opportunities for account expansion through innovative strategies and a structured sales process
• Exceptional communication and presentation skills, especially when engaging with HR professionals and executives
• Experienced in building and managing relationships and buyer personas within organizations ranging from 100 to 1,000 employees
• Familiarity with sales methodologies such as MEDDPICC, and a solid understanding of deal stage progression, objection handling, competitor depositioning, and negotiation tactics

KEY SKILLS:

• Active Listening
• Growth Mindset
• Relationship Building
• Time Management
• Prioritization
• Deep Discovery Questioning
• Sales Process and Pipeline Management
• Process Optimization

ABOUT THE ROLE:

As an Account Manager in our Commercial segment, you will play a vital role in growing our existing customer partnerships with Culture Amp. Your primary goals are to understand their challenges and offer aligned, impactful solutions where appropriate. You will build a sustainable pipeline of expansion opportunities within your assigned book of business through innovative outbound strategies and will be responsible for managing that pipeline to close.

KEY RESPONSIBILITIES:

• Understand our customers: Develop a comprehensive understanding of your customers’ unique business needs, industry trends, and communication styles to craft tailored solutions that solve their people and business challenges.
• Discover growth opportunities: Identify and prioritize opportunities to increase product adoption, focusing on volume-driven strategies to enhance customer satisfaction and engagement.
• Leverage relationships: Deepen connections across various levels within customer organizations—including HR teams, leadership, and key stakeholders—to deliver insights and uncover challenges and opportunities to expand our customer relationships.
• Collaborative accountability: Work closely with cross-functional teams to deliver an exceptional customer experience throughout the customer lifecycle.
• Build pipeline through outbounding, segmenting your book, and thorough research: Conduct in-depth research on customers’ businesses to bring valuable insights and targeted questions that help book meetings and drive customer value.
• Strategic account planning: Employ a customer-centric approach to develop strategic account plans that emphasize efficiency and volume—mapping key stakeholders and fostering strong relationships while maintaining organized territory management and forecasting.
• CRM forecasting and best practices: Effectively utilize Salesforce to manage all account activities, provide monthly/quarterly forecasts, and ensure Salesforce hygiene on a weekly basis.

FOR THIS ROLE, THE ESTIMATED ON TARGET EARNINGS (OTE) RANGE IS LISTED BELOW. IN ADDITION TO YOUR OTE SALARY, YOUR COMPENSATION PACKAGE WILL INCLUDE ADDITIONAL COMPONENTS SUCH AS EQUITY AND BENEFITS.

The actual salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you’re interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.
OTE Salary (US)