Commercial Account Manager at T&A Supply Company

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Full Time

Start Date

Immediate

Expiry Date

10 Sep, 26

Salary

0.0

Posted On

12 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Customer Relationship Management, Sales Support, Order Management, Interpersonal Skills, Verbal Communication, Written Communication, Organizational Skills, Problem Solving, Microsoft Office 365, CRM Systems, Project Coordination, Market Analysis, Relationship Building, Pricing Proposals, Project Estimation

Industry

Wholesale

Description

Job Summary The Commercial Account Manager is responsible for managing and growing relationships with commercial flooring dealers and supporting overall sales growth within assigned territories. This role serves as a key liaison between customers, internal teams, and external sales partners to ensure a high level of customer satisfaction and project execution. The Commercial Account Manager will support the sales process by preparing quotes, processing orders, coordinating sample requests, and providing ongoing account support. This position works closely with Business Development Managers and Account Executives to drive business opportunities, strengthen dealer relationships, and promote company products within the commercial flooring market. Key Responsibilities Account Management & Customer Support * Develop andmaintainstrong relationships with commercial flooring dealers, contractors, and end-users within the assigned territory. * Serve as the primary point of contact for customer inquiries, product specifications, pricing, and project support. * Proactively manage daily activities within the TAS CRM system, ensuring all tasks, opportunities, and project notes are accurately updated. * Partner with internal team members to cross-promote products and maximize sales potential on every project opportunity. * Conduct regular customer site and office visits to strengthen accounts and uncover new business pipelines. * Deliver responsive, professional support to ensure high levels of client satisfaction and retention. Sales Support & Order Management * Prepare and manage customer quotes, pricing proposals, and project estimates accurately andin a timely manner. * Process sales orders and coordinate order fulfillment with internal teams. * Supply and coordinate product samples, marketing materials, and project documentation for customers andteam members. * Track project activity andmaintainaccuraterecords within CRM and internal systems. Collaboration & Team Support * Partner closely with Business Development Managers and Account Executives to support territory growth and strategic sales initiatives. * Collaborate with customer service, operations,logistics, and marketing teams to ensure smooth project execution and customer satisfaction. * Support product launches, promotions, trade shows, and customer events as needed. Business Development * Identifyopportunities for account growth and increased productgrowthwithin existingcustomernetworks. * Stay informed on industry trends, competitor activity, and market conditions within the commercial flooring industry. * Assistin developing strategies to grow sales and strengthen market presence. * Perform other duties and responsibilities as assigned. Skills and Abilities * Strong interpersonal and relationship-building skillsare important. * Excellent verbal and written communication skills. * Strong organizational skills with exceptional attention to detail. * Ability to manage multiple projects and priorities in a fast-paced environment. * Strong problem-solving and customer service skills. * Ability to work independently while collaborating effectively within a team environment. * Proficiencyin Microsoft Office 365, CRM systems, and order management software. * Knowledge of commercial flooring products and the commercial interiors industry preferred. Education and Experience * High school diploma or equivalent required. * Bachelor's degree in business, marketing, orrelatedfield preferred. * Minimum of 5 years of experience in account management, customer service, sales support, or outside sales within the flooring, construction, or commercial interiors industryrequired. * Experience working with commercial flooring dealers and specification-based sales preferred. Physical Requirements * This position is performed in the office as well as in a warehouse setting and outside weather conditions. * Prolonged periods of sitting at a desk and working on a computer. * Travel to customer locations isrequired(25%). * Travel to work locations and trade shows isrequired(10%). * Ability to lift to 30 lbs. may berequiredon occasion. T&A Supply Company believes that each employee makes a significant contribution to the company's success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent nor the organization to just the work identified. Duties, responsibilities, and activities may change at any time with or without notice. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Responsibilities

Manage and grow relationships with commercial flooring dealers while supporting sales growth within assigned territories. Act as the primary liaison for customer inquiries, process orders, and coordinate project execution with internal teams.