Aria Finance is looking for a motivated and detail-oriented individual to join our team. You will be responsible for supporting the BTL & Commercial department and advisors, covering all key mortgage processing, underwriting, and administration tasks to help achieve our required business levels and successful completions.

KEY ACCOUNTABILITIES

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• Ensure SLA’s are maintained and exceeded.

• Assisting team members to manage their caseloads in busy times and in times of absence.
• Maintain full records on systems, including clear and concise notes.
• General mortgage processing and administration duties including:
• OMS data entry and taking registering new business enquiries
• Credit reporting and land registry searches
• Compiling and producing indicative terms to send to clients and brokers
• DIP/AIP submissions to lenders
• Customer fact finding for application forms
• Registering and marking on daily post
• Instructing valuations and chasing inspection dates and reports
• Chasing solicitors and lenders for daily/weekly updates
• Adherence to procedure manuals and policies.
• Adhere to SLA’s in order to provide the best service to the customer.
• Harness the power of technology to streamline processes.
• Assist the team in order to achieve the highest service standards, deliver solutions to customers and help the business achieve its goals and objectives.

SKILLS & COMPETENCIES

• Self sufficient.
• Good communication skills essential for dealing with brokers, borrowers and lenders.
• Excellent telephone manner.
• Proactive.
• Organised.
• Problem solver.
• Approachable.

KNOWLEDGE & QUALIFICATIONS

• CeMap qualified preferential but not compulsory.
• Experience of Residential BTL / Commercial broking & packaging desirable.

Please refer the Job description for details