At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.
About the role
We’re seeking a sharp, detail-oriented Commercial Analyst Lead to join our high-performing team. Reporting to the Manager of Commercial Performance and Reporting, the Commercial Analyst Lead is responsible for analysing financial, commercial, and operational data across the Assistance business. This role provides strategic insights and recommendations to support financial viability, long-term sustainability, and effective execution of the business strategy.
This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys turning data into actionable strategies.
Key Responsibilities
Utilise professional data tools to build scalable, repeatable data transformations and extracts across financial, commercial, and operational functions.
Deliver accurate and timely reporting across commercial and operational areas, including ad hoc, daily, weekly, and monthly reports.
Conduct accurate detailed analysis of financial and operational data to identify trends, patterns, risks, and opportunities for improved performance and reporting.
Develop and maintain dashboards and models to support decision-making and continuous improvement.
Prepare and deliver presentations to senior management, translating complex data into clear insights and strategic recommendations.
Support budgeting, forecasting, and long-term planning processes.
Foster strong relationships with key stakeholders across commercial and operational areas to ensure alignment, collaboration, and effective delivery of insights.
Provide guidance and mentoring to team members, supporting their development and promoting a high-performance culture.
About you
You will have a degree in Business Management, Data Analytics, or a related field, with 4–5 years of analytical experience, with a strong ability to interpret complex data and financial reports to inform sound business decisions.
2-3 years of leadership experience, with a proven track record of building high-performing teams and engaging people to deliver results is highly preferred.
Advanced proficiency in analytical tools and statistical modelling, including SAS, SQL, Tableau and Microsoft Excel.
Extensive experience presenting insights to senior management, influencing strategic decision-making through clear communication and strong business acumen.
Strategic thinker with a keen eye for detail, capable of driving innovation and long-term value creation.
Solid understanding of business planning, budgeting, and strategic execution.
A curious mindset with a passion for problem-solving and continuous improvement.
Strong stakeholder engagement skills, with the ability to build and maintain relationships at senior executive levels and across cross-functional teams.
Why join RACQ?
It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.
By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2032. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.
RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.
At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.
What we offer you:
Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:
Financial benefits and discounts on a range of banking, assistance and insurance products
Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.
A range of flexible working and leave options, parental leave of 16 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).
Invest in your development with in-house development programs and access to an extensive digital learning platform.
You can check out all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits
Ready to apply to do good stuff daily?
Questions or require any adjustments? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process
Please Note: to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete psychometric assessments and/or background checks (which may include working rights, professional references, employment history, qualification/education, professional membership, criminal history, credit, bankruptcy, watch list, politically exposed person, ASIC financial register, directorship and driving history checks) as part of the application process. Want to know exactly which background checks are needed for this role? Reach out to Human Resources at HR@racq.com.au.
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Responsibilities
The Commercial Analyst Lead will oversee the analysis of commercial data to support business decisions. This role involves collaborating with various departments to enhance operational efficiency and profitability.
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