LOCATION:

127 Public Square, Cleveland Ohio

Location: Cleveland, OH or Buffalo NY; Cleveland OH, highly preferred.

• Position requires 3 days in office
• Open to remote when not located by Key Commercial offices

JOB SUMMARY

KeyBank is looking for a talented, analytical, energetic, and results-driven professional to join the Commercial Analytics organization as a Senior Associate. The Commercial Analytics team aims to bring industry expertise and an analytical mindset in an integrated package to our line of business partners, both to drive immediate value and to build a data-drive analytical culture for other teams to emulate.
The Senior Business Analytics Associate uses cutting edge tools and best-in-class technical skills to provide in-depth analytical support to line of business strategies and initiatives, helping Key make better and more informed decisions. By executing complex analyses, mapping out processes, and building insightful data visualizations, the Senior Business Analytics Associate identifies performance trends and outliers and suggests solutions to resolve business challenges or implement improvements. The associate will engage directly with executive leadership of business units, technology, operations, and finance and effectively communicate with all stakeholders. Success criteria include: leveraging business acumen, critical thinking, industry knowledge, ability to spot trends, and anticipation of business needs to inform analyses and recommendations.
If you are a creative, resourceful, fast-moving, and data-driven individual who embraces an opportunity to learn and grow, this could be the ideal role for you.

EDUCATION

• Bachelor’s degree in business, finance, MIS, analytics/data science, engineering, or related field or equivalent industry experience
• Master’s degree or equivalent work experience preferred

WORK EXPERIENCE

• Minimum 5 years of relevant industry experience, banking industry preferred
• Solid understanding of Banking industry and key drivers of financial results (preferred)
• Passionate about problem solving and data; Possess a love of identifying trends and insights
• Advanced proficiency with:
• Query writing/coding: Strong database querying experience with ability to write complex SQL statements across data containing complex relationships. Proven experience with SAS, Tableau, Python and/or other data analysis and report writing tools (R, Cognos). Ability to navigate data warehouse and/or data supply chain
• Data visualization
• Microsoft Excel / PowerPoint
• Knowledge of process flow design and automation
• Have a strong bias for action and quick iteration as opposed to perfection
• Experience in an Agile development environment a plus

SKILLS

• Technical Proficiency- Advanced skills in tools such as SQL, Python, R, SAS, Tableau, Excel, and Google Cloud for data manipulation and analysis.
• Data Visualization- Expertise in creating compelling dashboards and visual stories that highlight key insights and support business decisions.
• Communication- Delivers clear, persuasive communication tailored to stakeholders; proactively shares relevant information and excels in high-stakes or conflict-driven conversations.
• Mentorship and Leadership-Experience in reviewing work, mentoring junior analysts, and contributing to a collaborative team environment.
• Partnering & Influencing- Builds strong relationships and collaborates effectively; consults with mid-level leaders to resolve key issues and influence outcomes.
• Business Acumen- Leverages deep banking and financial insight to drive data-informed strategies aligned with business goals and market dynamics
• Critical Thinking & Problem Solving- Applies structured thinking to complex problems; anticipates risks, integrates cross-functional perspectives, identify trends, and vets solutions thoroughly.
• Results Focus- Consistently meets goals and holds self and others accountable; maintains focus on priorities and escalates challenges when needed.
• Agile Methodology- Familiarity with Agile development practices, including iterative development and continuous feedback loops.

TRAVEL/DRIVING REQUIREMENTS

• May need to travel to corporate office or for industry conferences
  Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.

• Independently deliver moderate to more complex analyses and reports; Work with large datasets – using standard tools such as Python, Hadoop, R, SQL, SAS and Google Cloud – to solve business problems; Analyze and resolve anomalies discovered when using quantitative tools and techniques
• Lead conversations with business partners; Effectively communicate key points to respective stakeholders; Develop and deliver presentations, tools and visualizations that include the right data and “tell the right story” to business partners
• Identify and anticipate business needs and understand how to obtain information
• Review work product of junior staff; Provide input, direction, and mentorship
• Manage integration/coordination of activities typically within own team
• Ensure solutions are appropriately documented. Create procedures/processes to ensure ongoing testing/validation of solutions