Commercial and Data Analyst at Probe CX

Quezon City, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Reporting, Financial Modeling, Business Partnering, KPI Tracking, Market Analysis, Competitor Analysis, Dashboard Reporting, Sales Analysis, Financial Reporting, Data Cleaning, Strategic Planning, Cross-functional Collaboration, Actionable Insights

Industry

Outsourcing and Offshoring Consulting

Description

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose. Duties and Responsibilities: Data Analysis & Reporting Collecting, cleaning, and interpreting large volumes of sales, customer, market, and financial data. Developing and maintaining regular, detailed reports, dashboards, and Key Performance Indicators (KPIs) to monitor sales performance, profitability, and financial health. Strategic Insights & Recommendations Conducting deep-dive analysis to identify trends, weaknesses, opportunities for growth, and potential risks (e.g., in pricing, product mix, or customer segments). Translating complex data findings into clear, concise, and actionable recommendations for sales leadership and management. Commercial & Financial Modeling Developing financial models to assess the profitability and commercial viability of new products, promotions, pricing strategies, and business initiatives. Performing competitor and market analysis to ensure the company's strategies are competitive and aligned with market changes. Cross-Functional Collaboration Working closely with Finance and Operations teams to align strategies, provide data support, and ensure data-driven decision-making across the organization. Qualifications: Experienced in Dashboard reporting and business partnering Relevant tertiary qualifications in management or business discipline (desirable) Relevant BPO experience such as Financial Reporting, etc. (required) Amenable to work on a hybrid work set-up (3 days work onsite and 2 days WFH) in Global One, Eastwood, Quezon City Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect with their audiences in meaningful ways.

Responsibilities

The role involves collecting and interpreting large volumes of data to develop reports, dashboards, and financial models that support strategic decision-making. You will also collaborate with finance and operations teams to provide actionable insights and monitor key performance indicators.