JOB SUMMARY

Over a 20-year period, the Post Office wrongly accused many innocent postmasters of stealing cash from their branches, based on evidence from its accounting system Horizon
After a long fight in the High Court, a group of 555 postmasters revealed the truth about what happened. The case showed that Horizon was flawed and that the Post Office had acted unfairly. The Courts subsequently overturned over 100 convictions: in an unprecedented move, Parliament has recently overturned hundreds more. The Department for Business and Trade is now paying hundreds of millions of pounds in compensation to those affected. A Statutory Inquiry is finding out what went wrong, so that lessons are learned to ensure it can never happen again.
In 2020, the Post Office established the Horizon Shortfall Scheme to provide compensation to current and former un-convicted postmasters who suffered losses as a result of the Horizon Scandal. In September 2024, the Government announced a new independent appeals process, overseen by the Department for Business and Trade, for postmasters in the Horizon Shortfall Scheme for who feel their financial settlement did not reflect the true extent of their losses. This is known as Horizon Shortfall Scheme Appeals (HSSA).
In March 2023, Government launched the GLO Compensation Scheme in order to ensure that those postmasters who took part in the original High Court case had access to similar levels of compensation as their peers. The scheme has settled over 300 out of the c.500 claims expected, but there remains much to do.
The GLO and HSSA Delivery Team are strongly motivated and highly committed to delivering results. The work is interesting, high profile and fast-paced, including responding to very regular interest from both Houses of Parliament and to regular scrutiny in the media. The work – and the responsibilities of individual posts – evolve over time: as we deliver against one challenge, the next presents itself.
The team works closely with stakeholders and delivery partners (including the Post Office) to ensure that victims receive compensation swiftly and fairly.

JOB DESCRIPTION

The post holder will join the HSSA and GLO Delivery Team to support to the G7 Commercial and Finance Lead. The post holder’s primary responsibility will be to lead the payment process across both schemes, whilst supporting commercial and finance workstreams.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Commercial
Finance
Operational Delivery