Job Title Commercial and Operation Representative (X 1-2)

Job Responsibilities

• Ticket sales and customer service.
• Be a key contact with our agents and GSA, contributing market trend and feedback
• Perform daily office administrative and account payable tasks
• Prepare revenue statements, establish and maintain daily report.
• Participate in flight operation in Schiphol airport as required such as flight delay handling, follow up on passenger post-flight services, and handle baggage complaints, etc.
• Prepare digital marketing content including social media platforms Wechat, promotional images and more.
• Undertake other ad hoc assignments as required

Job Requirements

• Bachelor’s degree or higher.
• Minimum 2 years of full time work experience. Airlines or Travel Agency working experience is advantage
• Must be fluent in Chinese Mandarin and English; Dutch is advantage.
• Familiar with MS Office. Familar with graphic design softwar is advantage.
• Have a sound data lead consultative approach and strong problem-solving skills.
• A proactive and positive attitude as well as a team player
• Excellent communication skills in English and Mandarin, both verbal and written.
• Able to work under pressure and collaboratively across teams to assist such as flight delays, overtime, and irregular schedule changes, including early shifts, weekends, and public holidays.
• Must hold a non-restricted Dutch work permit and is be able to provide a certificate of conduct (VOG). Xiamen Airlines is not able to offer KM sponsorship.

Work Location: World Trade Center office and Schiphol Airport (On-site only)
Personal & Application Information
If you are interested in applying for this opportunity, please submit your curriculum vitae and accompanying cover letter in English to ams@xiamenair.com.
We regret that due to the large volume of applications we receive, we will only be able to contact those applicants who are a closer match for this position. Please bear in mind that if you are selected for an interview, we will contact you within the next 7 working days from the day of your CV submission.
职位类型：全职
Work Location: 现场办

• Ticket sales and customer service.
• Be a key contact with our agents and GSA, contributing market trend and feedback
• Perform daily office administrative and account payable tasks
• Prepare revenue statements, establish and maintain daily report.
• Participate in flight operation in Schiphol airport as required such as flight delay handling, follow up on passenger post-flight services, and handle baggage complaints, etc.
• Prepare digital marketing content including social media platforms Wechat, promotional images and more.
• Undertake other ad hoc assignments as require