Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

ABOUT US

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

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WHAT WILL YOU BE DOING?

We are looking for someone to join our team who can help manage claims. You will work with others to make sure claims are handled properly and fairly. You will look after claims made by clients and third parties. These claims may be about damage caused during our work. You will help settle these claims in the best way possible.
You will also work with insurance teams and legal contacts. These may be about personal injury claims. You will help make sure the right people are involved and that everything is followed up.
You will speak with suppliers and teams inside the business. This will help with charges and costs that need to be passed on. You will help make sure these are handled clearly and correctly.
You will work with managers to find the best way to deal with each claim. You will also help with complaints from the public. You will take calls, record complaints, and help close them in a fair way.
You will answer and make calls in a calm and professional way. You will support your team and help make sure everything runs smoothly.
This role is about being clear, fair, and helpful. You do not need to know everything now. We will help you learn. What matters most is that you care about doing a good job and working well with others.

IN ADDITION, THIS ROLE OFFERS;

• Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend – get rewarded for introducing people to us!