Commercial Cards Product and Digital Capabilities Manager, Vice President at Citi

Dublin, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Digital Capabilities, Commercial Cards, Client Support, Competitive Intelligence, Project Management, Data Management, Problem Solving, Critical Thinking, Collaboration, Regulatory Compliance, Agile Methodologies, Technical Understanding, Market Opportunities, User Research, Enhancements

Industry

Financial Services

Description

Commercialisation & Growth Provide client pitch support, develop compelling use cases, and conduct competitive intelligence mapping to drive commercial success for T&E and digital capabilities. Collaborate with Sales, Client Executives, and Onboarding Managers to identify market opportunities and support strategic business growth initiatives. Evaluate new models and opportunities with other Payments Groups to drive the execution of the Commercial Cards growth strategy. Support the end-to-end product launch lifecycle for new products and capabilities, including the implementation of new Virtual Card offerings and the rollout of the mobile Virtual Card Account offering. Develop detailed product requirements for business and regulatory enhancements and collaborate with cross-functional teams (including design, technology, legal, risk, fraud) to implement the required enhancements by overseeing functional scope, testing and go live readiness. Support the delivery of a prioritised portfolio of Enhancements for UK & Europe through the strategic investment process. Lead campaigns and initiatives to transform and enhance the cardholder and Program Administrator (PA) end-to-end experience through digitization, focusing on maintaining up to date client facing and internal facing documentation and materials. Define and document client needs, business requirements, and value propositions based on customer research, user studies, metrics, and competitive analysis. Drive enhancements to our dual network issuance proposition, supporting the transformation of Commercial Cards services towards a digital-centric and API-led offering. Act as a lead Subject Matter Expert (SME) to consult for various functions, providing specialist support to Sales and On-boarding teams with detailed technical understanding of our system, platform, and digital features & solutions. Strengthen collaboration with both payment networks, focusing on the cross-application of technologies & innovations between Commercial and Consumer cards (mobile virtual cards. Role will have daily interaction with the Regional and Global Cards Product, technology, helpdesk, and Sales teams. Relevant industry experience, preferably across the banking & payments space. Commercial or consumer cards experience strongly encouraged. Problem Solving & Critical Thinking: Excellent abilities to recognize and comprehend complex data governance issues, policies, regulatory requirements, and industry information affecting the business environment. Strong project background, able to understand & influence large projects and development cycles. Data Management Expertise encouraged: Comfortable around data and running queries. Knowledge and expertise in the use of data management methodologies and tools is a plus. Ability to optimize product and GTM decisions in a complex environment with competing opportunities. Results-oriented, critical thinker, with strong project management skills. Capability to communicate at all levels and to work in cross-functionally / highly matrixed environment. Project Management certification a plus (Prince2, PMP). Familiarity with main product development methods (Agile, SAFe). University degree (Bachelor and above) in Business, Finance, Engineering, Information Systems. Then apply to discover the true extent of your capabilities. This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015. ------------------------------------------------------ Job Family Group: Product Management and Development ------------------------------------------------------ Job Family: Product Performance Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Responsibilities

The role involves supporting the commercialization and growth of Commercial Cards by collaborating with various teams to identify market opportunities and manage the product launch lifecycle. Additionally, it includes leading initiatives to enhance the cardholder experience and driving digital transformation.