The role

You’ll take responsibility for managing both existing and new commercial claims from notification through to settlement, acting as a key point of contact for clients and working closely with insurers, loss adjusters and other third parties.

Your responsibilities will include:

• Handling a range of Employers’ Liability, Public Liability and Property claims
• Managing claims from first notification through to resolution
• Providing regular updates and guidance to clients throughout the claims process
• Liaising with insurers, loss adjusters, solicitors and other relevant parties
• Reviewing claim progress and helping drive matters towards a satisfactory conclusion
• Assisting with the oversight and reporting of fleet claims
• Maintaining accurate claims records and producing relevant reporting
• Identifying areas where claims processes can be improved
• Helping the business introduce more structured and robust claims procedures as it grows
• Working closely with colleagues across the wider broking team
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