The role

You'll be responsible for:

• Managing a varied caseload of commercial insurance claims, including Motor, Property, Business Interruption and Liability.
• Reviewing policy information and establishing the relevant cover, conditions and requirements.
• Notifying and presenting claims to insurers accurately and effectively.
• Keeping clients informed throughout the claims process and providing clear, practical advice.
• Liaising with insurers and other stakeholders to progress claims and challenge delays where appropriate.
• Identifying potential coverage issues or more complex matters and escalating these when required.
• Maintaining accurate claims records and keeping matters moving through effective diary management.
• Providing claims information and insight to the wider broking team to support client servicing and renewals.