Commercial Client Support Manager at Pureprofile

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce, CRM, Feasibility Checks, Costing, Client Support, Account Management, Proposal Preparation, Client Presentations, Vendor Liaising, Negotiation, Analytical Thinking, Google Workspace, Microsoft Office Suite, Online Panel Operations, Respondent Recruitment

Industry

Market Research

Description

ABOUT US Pureprofile Limited (ASX: PPL) connects businesses with empowered consumers across the world by connecting, understanding, and engaging them through direct-to-consumer technology platforms. Pureprofile is a global leader in consumer research, data and insights and programmatic media. Pureprofile delivers next-generation marketing solutions for more than 700 brands, publishers, and research groups worldwide. ABOUT THIS ROLE We are seeking a proactive and detail-oriented Commercial Client Support Manager to support the Australia Data & Insights team with the development and management of our existing client portfolio and acquisition of new clients. They will support the Australia Data & Insights Team with administrative tasks, feasibility checks and costing tasks, and contribute in achieving and exceeding the revenue targets and objectives set for the team. DUTIES AND RESPONSIBILITIES: Support the Sales team with administrative tasks, using Salesforce to create opportunities, quotes and invoices Support business accounts under the guidance of the team Run feasibility on new briefs from the team Understand and utilise different research platforms Updating our CRM system to ensure all opportunities, quotes, projects, contacts and meetings are tracked – giving us visibility on trends and metrics to inform our sales and strategy Learning & understanding the Pureprofile offering to current and prospective clients maximise the revenue potential in each instance Working closely with Account Directors and Managers in the sales team to prepare proposals, costings, feasibility checks, and client presentations Proactively engaging with clients, with a goal of securing repeat business Liaising with vendors and internal operations to confirm feasibility, timelines, and resource allocation for projects Working closely with the Project Management teams to ensure that clients receive an excellent level of service on each project, whilst maximising both revenue and margin delivery Working closely with other Pureprofile departments, including Product, Finance and Marketing, to maximise revenue growth at every opportunity ABOUT YOU: 2 to 3 years’ experience within a similar role - understanding of online panel operations, feasibility checks, and respondent recruitment. Motivated to deliver targets, whilst understanding the overall goals of the office and the company and contributing to these goals You must also be a highly organised planner, to be able to manage multiple campaigns and client requirements simultaneously. Ability to work under pressure and meet tight deadlines. Strong verbal and written communication skills, and numeracy Commercial mindset with basic negotiation skills. Analytical thinking with attention to detail Proficient in Google Workspace/Microsoft Office Suite and CRM tools. WORK TIMINGS: 9:00 AM to 5:30 PM, Sydney time WHY JOIN US Be part of a growing, global organisation with a dynamic and admirable culture where you will have the ability to thrive, grow and be creative. We offer a competitive benefits package that includes reward and recognition programs, professional development opportunities, flexible working arrangements, health and well-being initiatives. We are an equal opportunity employer and welcome all races, religions, and genders. We have zero-tolerance for workplace bullying, discrimination, and harassment. If this sounds like you, then we would love to hear from you! Location Philippines (Remote) Department Sales - Data & Insights, ANZ Employment Type Permanent Full Time Minimum Experience Experienced

Responsibilities

The Commercial Client Support Manager will support the Australia Data & Insights team with administrative tasks, feasibility checks, and costing to help achieve revenue targets. Key duties involve using Salesforce, tracking opportunities in the CRM, preparing client materials, and liaising with internal teams and vendors to ensure excellent service delivery.