Commercial Collector at KHS America, Inc.

Mount Juliet, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

0.0

Posted On

11 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections, Credit Analysis, Customer Relations, Negotiation, Communication, Time Management, Detail Oriented, Computer Proficiency

Industry

Musicians

Description

Description Position summary: The Commercial Collector will facilitate collections from the aged accounts of KHSA's customer base; review creditworthiness of customers to determine risk involved in extending credit and consistently apply KHSA's credit policy. Essential functions and responsibilities: Perform collections by contacting select customers, either by telephone or email, in a professional manner while keeping and improving customer relations. Will have authority over accounts with balances up to $250,000.00 Communicate throughout the day with Credit team members on account status and any on-going issues. Run aging sheet weekly and document collection efforts; provide Credit Manager a monthly report. Outlining status and effort Negotiate payoff terms in case of delinquencies. Process credit card and ACH payments for prepay customers Has authority to release or not release pending orders that flag for credit review. Make recommendations to the Credit Manager about strategy and options regarding whether to increase, adjust, extend, or close lines of credit. Discuss sales term issues with Sales department management. Exercise authority on early pay and any other discounts up to 2%; authorized to extend discount period. Has authority to suspend required payments during an invoice dispute. Undertake document preparation. Investigate billing disputes and follow up with customers. Maintain regular job attendance; days of work are Monday-Friday; 8-hr. workday schedule. Nonessential functions: Will be required to perform other duties as requested, directed, or assigned. Success factors/job competencies: Ability to prioritize work throughout the workday, exceptional time management skills. Sound judgment in applying discounts and making other credit-related decisions. Discretion on what items to refer to the Credit Manager Strong, professional communication skills with customers and company personnel Detail oriented Computer proficiency Commitment to company values of music, integrity, ingenuity, respect and alignment Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of the job, incumbent is required to: Frequently sit, talk, and hear. Reach with hands and arms; use hands to finger, feel or handle objects, tools, or controls. Use hands to manipulate, grasp, or interact with objects, tools, or controls. Employee will occasionally stand and walk; occasional lift and/or move objects up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, depth perception, color vision and ability to focus. Work environment: Temperature-controlled office environment. Noise level minimum. Requirements High school diploma or a state-approved high school equivalency diploma 2+ years’ experience in collections and/or work in a credit department Experience in using Microsoft Office Suite or related software in work settings. Qualifications desired: Bachelor’s degree in business administration or related field and/or certifications from the National Association of Credit Management Previous work experience analyzing credit risks. Demonstrated work experience collecting accounts with balances up to S250,00.00 SAP software experience

Responsibilities

The Commercial Collector will facilitate collections from aged accounts and review customer creditworthiness. They will communicate with customers and the Credit team, negotiate payment terms, and manage accounts with significant balances.