Commercial Contracts Administrator at PortSwigger
Knutsford, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

17 Jul, 25

Salary

0.0

Posted On

18 Apr, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

PortSwigger is growing fast, especially in the enterprise space - and that means more contracts, more complexity, and a bigger opportunity to get things right. We’re looking for a Contracts Administrator to help us scale by managing and streamlining our contracting processes, making it easier for customers to buy from us, and ensuring our agreements protect us without slowing us down.
This is a new role with a lot of impact. You’ll sit at the intersection of Legal, Sales, Customer Success, and Finance, and be a key enabler of our growth strategy.

Responsibilities
  • Managing the end-to-end lifecycle of commercial contracts; Review, redline, and coordinate the negotiation of a wide range of commercial agreements, including Master Service Agreements (MSAs), Data Processing Agreements (DPAs), Non-Disclosure Agreements (NDAs), Order Forms, and Reseller or Partner Agreements.
  • Customer interactions; Work closely with customers’ legal and procurement teams to resolve contractual issues efficiently while protecting PortSwigger’s interests. Proactively following up with customers to ensure timely resolution of negotiations.
  • Partnering with Sales and Customer Success Help shape deal structures to align with internal policies and customer requirements, striking the right balance between commercial value and legal protection.
  • Working closely with Legal Partners and Finance to review, revise, and negotiate contract terms whilst utilising playbooks and escalating key risks appropriately. Coordinate across Legal, Finance, Product, Security, and senior leadership to gather required inputs and approvals for custom terms, security exhibits, or regulatory compliance.
  • Supporting the design and roll-out of scalable processes and tooling to reduce contract turnaround time and improve visibility. Including, sales training and enablement on common contractual questions. Support the development of scalable policies, templates, clause libraries, and contract workflows as the business expands into new regions or verticals.
  • Acting as the go-to person for all things contracts - Own and refine the end-to-end contract lifecycle process, ensuring contracts are tracked, executed, and stored correctly with clear version control.
  • Triage supplier contracts - whether it is procuring new software, office leases or working with suppliers, this role can triage all things contractual and liaise with points of escalations.
  • Reporting & Analysis - track, measure and analyse room for improvements, bottlenecks or opportunities to improve how we work to get customer resolutions faster.
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