Commercial Customer Service Assistant at Daikin Europe NV

Zagreb, , Croatia -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

0.0

Posted On

16 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics, Customer Support, Organizational Skills, Communication Skills, SAP Knowledge, Customer-Centric Approach, Independence, Resilience

Industry

Industrial Machinery Manufacturing

Description

Daikin Hrvatska d.o.o. Strojarska cesta 20 10000 Zagreb, Croatia With us, you will find opposites that attract: A global group for innovative heating, ventilation, refrigeration and air-conditioning systems, where you are on a first-name basis across all hierarchies. A stable employer, alongside of whom you can develop yourself dynamically. With cultural diversity instead of simplicity. Where you can not only have really good ideas, but can also implement them. Are you interested in… creation of sales orders in SAP and order maintenance? organising and coordinating delivery of Daikin goods to our customers, including documentation maintenance? checking and ensuring product availability, which includes communication and coordination with production facilities, warehouses and transportation agents? credit management coordination internally and externally? being the proactive customer-friendly resolver? Do you bring along… similar logistics/customer support work experience (3-5 years)? independence, resilience, structure and organizational skills, with high personal responsibility? customer-centric approach and excellent communication skills? excellent computer skills (SAP knowledge is an advantage)? fluent English skills? What we offer: International work environment for a market leader Relaxed & inclusive office atmosphere & a team-oriented mindset Excellent additional benefits: Additional health & accident insurance, medical check-ups, meal subvention, 3rd pension pillar savings, seasonal gifts…) Top notch equipment (iPhone of your choice + flat package) Fully stocked kitchen with fruits & a coffee bar We will plan your career path, focusing on your technical strengths but also your soft skills needed for a long-lasting career! Good climate starts with people Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.

Responsibilities

The role involves creating sales orders in SAP, coordinating deliveries, and ensuring product availability. Additionally, it includes credit management coordination and providing proactive customer support.