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Commercial Customer Support Representative at Culligan 37FL
, Florida, United States -
Full Time

Start Date

Immediate

Expiry Date

09 May, 26

Salary

0.0

Posted On

08 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Problem-Solving, Order Processing, Time Management, Project Management, Interpersonal Skills, Communication Skills, Detail-Oriented, Organized, Multi-Tasking, Microsoft Office, Sales Support

Industry

Consumer Goods

Description
Benefits: Dental insurance Employee discounts Free uniforms Health insurance Paid time off Vision insurance Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Job Summary Culligan Water is seeking an individual experienced in customer service dealing with Commercial accounts. The Commercial Customer Service Representative works directly with our Commercial Division and with customers to discuss quotes, orders, resolve problems, and meet related needs. To be a successful Commercial Customer Service Representative, you should be detail-oriented, organized, multi-task and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and managing customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations/sales team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Minimum of two years of customer service experience in Office setting required Commercial experience preferred but will train the right person Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal About Culligan As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Responsibilities
The Commercial Customer Service Representative manages customer accounts, processes orders, and resolves problems. They also provide proactive sales support and coordinate service schedules.