Commercial Director Forensic Services France at Eurofins

Paris, Ile-de-France, France -

Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

0.0

Posted On

26 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Commercial Strategy, Business Development, Marketing, Forensic Expertise, Customer Relationship Management, Analytical Skills, Leadership, Communication, Stakeholder Management, Market Research, Digital Communication, KPI Analysis, Toxicology, DNA Fingerprinting, Judicial System Knowledge, Sales Forecasting

Industry

Medical and Diagnostic Laboratories

Description

Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier, and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. Job Description Eurofins is seeking a strategic and results-driven Commercial Director to lead the commercial and marketing activities of our French forensic laboratories. These labs specialize in Toxicology, Fingerprint, and DNA fingerprinting, and are part of a European network of forensic experts. As Commercial Director, you will be responsible for optimising the sales team structure, enhancing skills, approaches, and marketing tools to increase the attractiveness of our expert laboratory network within police and gendarmerie services and the judicial system. Your goal: drive a higher volume of requests and improve quote conversion ratios. Key Responsibilities: Act as a key member of the National Business Line Forensic France, supporting four specialized forensic laboratories. Build strong relationships with BCMA and BUMA to support the deployment of competitive lab advantages. Understand the structure, mission, and value drivers of the French judicial system and forensic expertise. Develop and implement a commercial strategy that enhances joint services, improves conversion rates, and builds customer loyalty. Maintain a deep understanding of customer needs to ensure satisfaction and long-term partnerships. Collaborate with BCMA & BUMA to manage key customers, review needs and innovations, and identify new opportunities—especially in niche market sectors. Monitor organizational developments among key clients and maintain contact with decision-makers in courts and investigative services. Track competitors’ pricing, policies, and strategies, and share insights with internal stakeholders. Identify and respond to governmental tender opportunities, including preparing business plans with cost, sales forecasts, and profit projections. Lead and develop the commercial and marketing team, ensuring coordinated collaboration with laboratories and the use of modern tools tailored to the French medico-legal market. Analyze business data and maintain a KPI dashboard to track performance, customer retention, and feedback. Support ELE in customer follow-up, DSO management, and debt collection. Develop and execute a marketing strategy that promotes Eurofins’ forensic labs and differentiates our services from competitors. Build and manage the French forensic website and digital communication tools to meet customer expectations. Support BCMA in market research and analysis to identify new business opportunities in forensic and adjacent sectors. Qualifications Degree qualified in a relevant field; graduate in criminal law is a strong asset. Proven experience in commercial strategy, business development, or marketing—ideally within forensic, scientific, or judicial sectors. Strong track record in a similar role or as a Commercial Director in a complex customer/offer environment. Excellent comprehension of the B2G French market. Deep knowledge of the French judicial system, police services, and judicial investigation methods. Excellent communication, leadership, and analytical skills. Ability to work collaboratively across teams and manage complex stakeholder relationships. Fluent in French and English. Remote work is possible, but being local to Paris, Strasbourg, Nantes, or Lyon is helpful. Frequent travel across France is expected. Additional Information We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! As an Equal Opportunity Employer, the Eurofins network of companies believes in strength and innovation through diversity. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we count on our dedicated carbon reduction team to help us to achieve this goal! Find out more on our Careers page: https://careers.eurofins.com/ Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 37 years, Eurofins has grown from one laboratory in Nantes, France to ca. 65,000 staff across a decentralised and entrepreneurial network of more than 950 laboratories in over 1,000 companies across 60 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2024, Eurofins generated total revenues of EUR 6.95 billion, and has been among the best performing stocks in Europe over the past 20 years.

Responsibilities

The Commercial Director will lead the commercial and marketing activities of Eurofins' French forensic laboratories, focusing on optimizing the sales team and enhancing marketing tools. The role involves developing a commercial strategy to increase customer loyalty and improve quote conversion ratios.