COMMERCIAL HOST

Location Name SEA LIFE Sunshine Coast
Job Locations AU-Mooloolaba
Job ID
2025-9512
Employment Type
Fixed Term/Seasonal
Offer/Contract Type
No End Date
Location (Country-State-City)
AU-Mooloolaba

WHAT YOU’LL BRING TO THE TEAM

Are you passionate, highly motivated and love working in a dynamic environment within a team? We have an exciting opportunity for you to join us at SEA LIFE Sunshine Coast!
We are seeking multiple casual Commercial Hosts to join our team at SEA LIFE Sunshine Coast.

ABOUT US

Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year.
We’re the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, Wild Life, Madame Tussauds, and the Fly Treetop Adventures, amongst others.
Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 2 charities: Merlins Magic Wand and the SEA LIFE Trust.
So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do – then we want to hear from you!
Merlin Entertainments strongly encourages application from all background, including people of Aboriginal and/or Torres Strait Islander decent.
Please let us know at anzrecruitment@merlinentertainments.biz if you require any adjustments to the recruitment process to support your application.

As a Commercial Host at SEA LIFE Sunshine Coast, your primary responsibility is to deliver high quality customer service whilst working in our Café, Kiosk, and Retail Shop with guest satisfaction as the main order of business.

Further responsibilities include:

• Provide exceptional customer service.
• Work in our café and kiosk (barista duties, till transactions, stocking, presentation, food handling, cleaning, cooking, and serving hot food).
• Work in the retail area (till transactions, stocking, presentation, cleaning, pricing).
• Perform light manual labour including accepting deliveries, stocking shelves, cleaning, and other work where required.
• Ensure our commercial spaces are operational and that we deliver what we promise in these outlets.
• Food preparation and service within our Café and Kiosk whilst maintaining stock and display
• Barista Duties
• Perform light manual labour including accepting deliveries, stocking shelves, cleaning, and other work where required
• Ensure our commercial spaces are operational and deliver what we promise in these outlets
• Deliver consistently high guest service to support an increase in customer satisfaction focused KPI results

Please note that this role requires weekend and school holiday availability.