Commercial Lines Account Associate, Programs at HUB International

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

62000.0

Posted On

29 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Account Workflow Support, Handling High Volume, Coverage Inquiries, Document Preparation, Processing Transactions, Invoicing, Report Generation, Client Relationship Management, Accounts Receivable Monitoring, Premium Collection, Sub-Broker Relations, Organizational Skills, Time Management, Microsoft Office, System Learning

Industry

Insurance

Description

About The Role HUB International continues to grow and we are looking for a strong Commercial Account Associate to effectively support the busy account workflow for our Programs Practice in downtown Toronto. This is a fixed term contract. An ideal role for an individual who is responsive, can handle a high volume of work, and has strong customer service. This is an ideal role for someone who is interested in learning and supporting a growing niche market. What You’ll Do Provide our internal and external clients with prompt, courteous and professional service including handling coverage inquiries and processing client requests. Timely preparation of documents such as: letters, certificates, confirmation of insurance, client renewal packages, policies, submissions, binders and summaries. Continuously delivering quality in client service for an assigned book of business Accurately process endorsements, invoicing of transactions and generating reports using various program systems. Developing and nurturing client relationships by identifying client-specific needs; creating innovative and cost-effective solutions Monitoring client accounts receivable statements, and collecting outstanding premium owing; Building relationships with sub-brokers across Canada and writing business in the industries and programs we develop Qualifications and expertise that pave the way for Success RIBO (Ontario Broker’s license) or ability to obtain in short order Required Typically, 1+ years of Insurance Industry and product line experience – broking or underwriting Experience with programmatic commercial lines business Experience delivering client-focused solutions based on customer needs Professional communication, and strong interpersonal skills Strong customer service focus with the ability to deliver positive customer experiences Self-starter and strong team player able to work within Production and Service teams Effective organizational skills and time management Working knowledge of Microsoft Office Products (Word and Excel). Ability to learn and understand new systems quickly; EPIC fluency is an asset. Elevate Your Career with HUB International Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/. Your Advancement and Well-being: Our Priority At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team: Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle. Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed. Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise. Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding Service: Our Ethos At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference. When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact. The expected salary range for this position is $54,000 to $62,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review. Department Account Management & Service Required Experience: 2-5 years of relevant experience Required Travel: Negligible We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control. About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.

Responsibilities

The role involves providing prompt and professional service to internal and external clients by handling coverage inquiries and preparing necessary documentation such as letters, certificates, and renewal packages. Responsibilities also include accurately processing endorsements, invoicing transactions, monitoring accounts receivable, and building relationships with sub-brokers.