QUALIFICATIONS AND EXPERTISE THAT PAVE THE WAY FOR SUCCESS

• RIBO (Ontario Broker’s license)
• Typically, 2-3 years of Insurance Industry and product line experience – broking or underwriting
• Experience with programmatic commercial lines business
• Experience delivering client-focused solutions based on customer needs
• Professional communication and strong interpersonal skills
• Strong customer service focus with the ability to provide positive customer experiences
• Self-starter and strong team player able to work within Production and Service teams
• Practical organizational skills and time management
• Working knowledge of Microsoft Office Products (Word and Excel).
• Ability to learn and understand new systems quickly; EPIC fluency is an asset.

ABOUT THE ROLE

We’re looking for an experienced Account Associate to provide support for our Sports & Entertainment Practice. This is the ideal role for someone seeking to build a career in a unique and exciting vertical of the insurance industry.
This position will act as a key support person, helping the service team mitigate and manage the risks associated with the sports and entertainment industry.

WHAT YOU’LL DO

• Provide our internal and external clients with prompt, courteous and professional service, including handling coverage inquiries and processing client requests.
• Timely preparation of documents such as letters, certificates, confirmation of insurance, client renewal packages, policies, submissions, binders and summaries.
• Continuously delivering quality in client service for an assigned book of business.
• Accurately process endorsements, invoicing of transactions and generating reports using various program systems.
• Developing and nurturing client relationships by identifying client-specific needs and creating innovative and cost-effective solutions.
• Monitoring client accounts receivable statements and collecting outstanding premiums owing;
• Building relationships with sub-brokers across Canada and writing business in the industries and programs we develop