Commercial Lines Associate Account Manager at Hilb Group | HR Consulting

Southborough, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

0.0

Posted On

18 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Teamwork, Data Entry, Policy Processing, Insurance Knowledge, Microsoft Word, Microsoft Excel, Adobe Acrobat Pro, Time Management, Communication Skills, Attention to Detail, Adaptability, Customer Service, Feedback Solicitation, Professional Writing, Technology Proficiency

Industry

Insurance

Description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Associate Account Manager to join our team. This position will report to our agency located in Southborough, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Generate Proof of Insurance (Certificates, EPI’s, Binders, AutoID cards) Process policies: e-file/attach to client file, policy check, and process original copy for delivery to the insured Process and monitor direct bill endorsements Process direct bill audits Monitor carrier/premium finance company cancellation status and activity. Generate form letters Order MVRs Order loss runs Update data schedules (location, driver, named insured, etc.) in agency management system E-filing/attaching of scanned documents E-filing/attaching of online reports, policies, endorsements, cancellation warnings Data entry projects as needed Qualifications: Education: High School or higher Excellent working knowledge of the computer and the following programs: Microsoft Word, Microsoft Excel, Adobe Acrobat Pro and Internet Explorer Ability to quickly learn and adapt to new technology and software Ability to analyze work assignments and know when to ask for assistance in order to complete the assignments in a timely manner Ability to respond promptly to departmental needs and solicit feedback to improve service Prepare professional form letters, write clearly, edit work for spelling and grammar, ability to read and interpret written information Perform all job requirements, consistently produce quality work, complete tasks accurately and on time, prioritize and plan work assignments, use time efficiently to meet productivity standards and commitments Take responsibility for own actions and be responsive to coaching from account managers and department managers Strive to continuously pursue training and development opportunities to build knowledge and skills Understand and follow established Hilb procedures Understand and comply with Hilb Employee Handbook Prior experience with Vertafore agency management software Knowledge and background in insurance Benefits: Company Paid Life Insurance, Long-Term and Short-Term Disability. Medical, Dental, Vision and FSA/HSA plans. 401(k) with company match. Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. Generous PTO. An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Founded in 2009, Hilb Group is a Top 25 middle-market independent insurance broker. Hilb Group offers expertise in property & casualty, employee benefits, human resources consulting, and retirement services to businesses and individuals throughout the nation. Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity, and growth drive our actions to benefit every client.

Responsibilities

The Commercial Lines Associate Account Manager will generate proof of insurance documents, process policies, and monitor various endorsements and cancellations. Additional responsibilities include data entry and updating client information in the agency management system.